Building a loyal customer base is probably one of the most important things you can do to increase your sales. That’s because it’s cheaper to make a sale to an existing customer than it is to make a new one.
People like to tell others about products and services they’ve enjoyed. This is free marketing that can benefit you for years.
Social media is a great way to connect and engage with current and potential customers. It’s free to use, and allows you to target consumers where they spend most of their times.
A happy customer is a repeat customer. And great customer service isn’t just about solving your customers’ problems, but about creating a positive experience at every touch point.
Your website is a reflection of your brand. It is often the first touch point for most of the niches. Ensure to create a user-friendly, intuitive website that your customers will enjoy visiting.