A Deep Dive Into Tesla Business Strategy
Based in Palo Alto, California, Tesla Inc. is an American automaker, energy storage and solar manufacturer. The company is probably the dawn of the greatest revolution in the automotive industry that the world has witnessed since Karl Benz.
Only a few years old and Tesla has gained much attention and significant success. It’s market value is about $48 billion (surpassing Ford at $45 billion). Most people think that Elon Musk (current CEO of Tesla) is the founder of the company. But this is far from the truth. In reality, it was founded by a group of Silicon Valley engineers who then later on collaborated with the billionaire.
Since it’s inception Tesla’s growth and business strategies have been nothing short of inspirational. So let us take a look into that.
The Business of Tesla
Tesla was founded in 2003 by Martin Eberhard and Marc Tarpenning. Later on, Elon Musk, JB Straubel and Ian Wright were also considered founders of the company. The company deals in electric cars, lithium-ion battery energy storage and residential solar panels. The first great success of the company was the Roadster in 2008, an electric sports car.
Furthermore, in 2012, the Model S, an electric luxury sedan, was another milestone in its widely gained success. In 2015 and 2016 the Model S was the world’s best-selling plug-in electric car. Succeeding the model S is the Model X, a crossover SUV. The model 3 (at a mid range price point), which is Tesla’s fourth vehicle, has been designed for the mass-market, and has been put into production from July 2017.
Since the very first model: Roadster, Tesla has sold over 186,000 electric cars and went on to be the world’s second best selling manufacturer of plug-in electric cars in 2015 and 2016. Apart from this, Tesla has given it’s customers a network of high-powered Superchargers across North America, Asia and Europe for Tesla vehicles.
Other than vehicles, Tesla also ventures in highly efficient solar roof systems.
Tesla Business Strategy
Tesla entered the market through expensive high-end cars targeted to the more financially privileged class of people. Once it is more established and widely known as a successful idea, it would venture into a more competitive market of lower-level priced models. So the first model was launched to get the company’s mission out in the marketplace.
All Tesla needed was to make a name for their brand to get its concept widely accepted. After that, it reinforced its business model. Tesla’s business model is based on a three-pronged approach to selling, servicing, and charging its electric vehicles.
Tesla doesn’t adopt the approach of franchise dealerships, unlike most manufacturers. They prefer selling their product directly to the customers through self-owned showrooms across many of the major urban centers in the world. They believe that this method of selling can speed up their product development. But more significant is the customer’s buying experience. Tesla has showrooms, Service Plus centers (a combination of retail and service center), and service facilities. Tesla has also made use of the Internet sales—consumers can customize and purchase a Tesla online.
As mentioned above Tesla has combined direct sales with service centers. They believe opening service centers has a positive effect on the customer demand. Thus the “Service Plus” retail centers. Customers can service their cars or charge them at the service centers or the Service Plus locations. They also have mobile technicians who can come to your home, called Tesla Rangers. With the Model S, they can wirelessly upload data so technicians can view and fix certain problems online without even physically touching the car.
Tesla has a wide network of where their customers can charge their vehicles. Supercharger Stations: a place where customers can charge their vehicles in about 30 minutes for free. It is their belief that this will increase the rate of the customers product adoption.
It doesn’t end here, apart from the three pronged business model, Tesla also provides financial services like granting loans and leases. If the customer wants to resell a vehicle, some of the loan programs have a resale value guarantee provision, which provides some downside protection on a vehicle’s value.
Tesla’s other products include: a line of home batteries, called the Powerwall, that serve as energy storage systems in homes or businesses, and solar roof systems as well.
Another very important part of Tesla’s business strategy is that Tesla takes customer deposits up front—a year, two years, three years in advance of production and delivery, unlike other car companies. Tesla has sold $500 million in stock to the public.
The face of Tesla: Elon Musk
Love this Tesla P100D drag racing video https://t.co/rxTTFOn8mp
— Elon Musk (@elonmusk) July 26, 2017
Elon Musk is the co-founder, CEO and Product Architect at Tesla. He oversees all product development, engineering, and design of the company’s electric vehicles, battery products, and solar roofs.
He joined Tesla in 2004 as the chairman of the board of directors. Initially he wasn’t much involved in the day-to-day activities of the company (although he did oversee the Roadster’s product design). Post 2008 crisis, Elon took on the task to lead the company as the CEO and product architect. Ever since, he is shaping the future of electric cars and the automotive industry radically through Tesla.
Tesla’s homepage was changed to Tesla.com in February 2016 after Elon acquired it from Stu Grossman, who had owned it since 1992. In December 2016, Musk was ranked 21st on Forbes list of The World’s Most Powerful People. Because all of the many accolades of Elon and his achievements in SpaceX he’s gained a lot of attention and popularity. This has made him a famous personality and a credible one.
Most car companies spend billions on advertising and publicity. However, Tesla just needs a tweet from Elon announcing a new model or an idea to get crazy ravenous publicity. The next thing you know, everyone’s talking about Elon tweet and Tesla, and it has become a big deal already. And the best part of it is all of it is free of charge. It would also be fitting to say that, on quite a level, people believe in Tesla because of Elon.
Let me conclude by leading you with a question:
What makes Tesla, Inc. different from other automotive companies or rather companies in general?
Tesla, Inc. doesn’t have its goals set in producing and manufacturing high-end electric cars for the affluent, to make money and move up on the charts. The mission of the company is this: to accelerate the world’s transition to sustainable energy.
They also put it like this:
- Build a sports car
- Use that money to build an affordable car
- Use that money to build an even more affordable car
- While doing above, also provide zero emission electric power generation options
- Don’t tell anyone.
Tesla’s goals are far beyond that of most automotive companies. They envision to build a world with cars void of harmful emissions. Everyday they work to draw this future closer to the present.
The Superchargers were made to overcome one of the biggest challenges impeding the future of electric cars: for electric cars to really be able to take a road trip without much inconvenience.
With it’s no-pressure sales approach, Tesla salesmen aim at furnishing the customer with the details of their cars instead of trying to force a sale. Unlike other electric car retail outlets, Tesla staff know more about their car than the customers that visit.
The performance of Tesla cars is also superior.
Whichever Tesla you buy, not any comparatively priced car from a competitor, whether gas or electric, in the same class, is going to beat the Tesla to 100 km/h. What Tesla has done is, it has not only manufactured electric cars successfully, but it had revolutionized the future of emission-free travel and has made long-distance travel through electric cars possible.
What could be considered as the greatest achievement of Tesla is that is made a successful business model to bring the electric car into the market, rather than just manufacturing one.
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