Everything you need to know about Facebook Marketplace

It seems like social networking wasn’t enough for Facebook to keep those 1.71 Billion users engaged enough. The company announced in 2016 an extension to its business model with the introduction of Facebook Marketplace.

As of October 2019, Facebook Marketplace is used in 70 countries by 800 million people around the world each month. It’s a great growth given the fact that the platform started just 3 years ago.

What is Facebook Marketplace?

Just like eBay and Gumtree, Facebook has extended its business model to include an online marketplace feature which lets you discover, buy, and sell items to the people in your area/community. The platform is similar to eBay but with an added touch of ‘Social-ness’. You get to chat with the other party over Facebook messenger and also have access to their Facebook profile.

Facebook Marketplace

How Facebook Marketplace Works?

You can access Marketplace on Facebook by –

  • clicking the white storefront symbol at the bottom of the app on iOS and at the top of the app on Android.
  • clicking the white storefront symbol in the left sidebar on desktop.

How To Buy On Facebook Marketplace?

Facebook MARKETPLACE

Once you’ve accessed Marketplace, you’ll see listings organized by categories like Entertainment, Vehicles, Housing, and Hobbies. You can either choose the category of products you’re interested in or search for a specific item in the Marketplace search bar. Once you find the item you’d like to buy, you can send the message to the seller to negotiate.

Remember – Facebook does not facilitate the payment or delivery of items in Marketplace. You and the other party get to decide it on your own.

How To Sell On Facebook Marketplace?

MARKETPLACE sell

Almost anything (except guns and other restricted items), whether new or old, can be put on sale on Facebook Marketplace. All you have to do is –

  • Click on + Sell Something button
  • Click Item for Sale
  • Enter a title, price, location, and category of the listing.
  • Click + 10 Photos and upload photos of your item
  • Click Post

Remember – Even though your friends don’t get a notification when you list anything on Marketplace, the can view your listings if they live near your house. There is no way you can turn that off. 

How To Renew Your Listing On Marketplace?

There are times when even after seven days, the item for sale remains unsold. In such a case, you can decide to remove the listing or renew it.

To renew your listing –

  • Tap on “Your Items,”
  • Tap on the listing you want to renew and select “Manage.”
  • From the menu on your screen, select “Renew in Marketplace.”

Facebook Marketplace for E-Commerce

Facebook has launched a pilot program in USA where it lets E-Commerce brands connect and sell their products on Facebook Marketplace. The company has already partnered with inventory partners like Big Commerce, CommerceHub, etc. to get their partners on-board.

The History Of Facebook Marketplace

It all started in February 2015 when Facebook introduced buy and sell groups which let users add items for sale in such groups which included adding a description of the product, setting up a price and set a pick-up or delivery location.

buy-sell-groups-facebook

Why Facebook Marketplace?

Looks like the current user data information available to Facebook isn’t enough to carry on its revenue generation through ads. It wants advertisements to be more targeted.

How Marketplace helps Facebook in better revenue generation?

Well, this feature certainly resulted in users spending more time on Facebook (Ebay’s userbase has been poached), posting about what they want to sell (because they’ve already bought or going to buy that item soon), looking for things to buy (they can buy that item from Facebook’s advertiser too, if it’s affordable) and chat with the strangers (more use of Facebook messenger).

There were already around 450 million users in the buy and sell groups when Facebook Marketplace was launched. Hence, this was a tried and tested option to roll out.

These groups were privately owned and were so diverse that Facebook didn’t have much control over the sale offers posted. Some of the products posted (like guns, drugs, etc.) violated the website’s new policies. Marketplace, which acts as a commonplace to buy sell goods, also helps Facebook keeping a check on such products

Facebook marketplace

Is Facebook Marketplace Better than eBay?

Yes. Many think Facebook to be a better marketplace than eBay as unlike eBay, which is a typical marketplace, Facebook has positioned itself as a social marketplace where you can not just see the seller’s profile but can see the mutual friends you have (in case you want to inquire about him) and can also chat with him using Facebook messenger.

But, unlike eBay, Facebook does not facilitate the payment or delivery of items in Marketplace. There is also no comments or review feature on the marketplace yet.

FB Marketplace

How To Remove Marketplace From Facebook App?

Facebook marketplace is a permanent feature in the Facebook application and unfortunately, you can’t remove or disable the Facebook Marketplace feature from the Facebook application yet. We’ll update this section as soon as we find any information from Facebook about removing Facebook Marketplace from Facebook App.

Go On, Tell Us What You Think!

Did we miss something?  Come on! Tell us what you think of this article on Facebook Marketplace in the comment section.

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213 Comments

  1. How do i hide my listings under my id.i don’t want my followers to go on my listing and see all my items on list.i just want them to search for the item

    Reply
  2. Where are the answers to the 204 comments? Reading only someone’s question doesn’t help unless I can read the answers too. I hope someone is responding. Please advise.

    Reply
  3. I didn’t see the answer to my question. On my iPhone how do I see all items a seller has. It used to work by clicking on their name. Now 90% of the time it brings me to their profile even if they have other items available. I am extremely frustrated and angry. I don’t have the extra time to do this!!!

    Reply
  4. this is more of a Technical question.
    When I press to see conversation nothing comes up and it has me blocked from selling anything what do you think the problem is?

    Reply
  5. Alls great…explained clearly…however just not what I want to know. When I list something I sometimes get. “Per item” showing under my photos and confusing everyone. Help

    Reply
  6. I have Facebook marketplace and enjoy it very much but for the last two days I cannot scroll down and see any listings, why is this have I been blocked in someway and how can I fix it?

    Reply
  7. Too far to scroll down – didn’t see this so have contact you via messenger.
    8:47 PM

    you don’t tell us how to edit the price or pictures in multiple groups – can’t seem to add photos other than marketplace listing. Seems like you have to go to each group individually to change price!!!! NIGHTMARE

    Reply
  8. Good comments. What I dont see is any platform that allows you to find solutions to your problems. I cant locate features mentioned.

    Reply
  9. I would like to take a break from all the items I have on FB, but have them available later to resale the items that get relisted.

    Reply
  10. Hi! I am trying to advertise on Marketplace that I am looking for a certian itam on marketplace but when I write it out it says I am doing something wrong. How can I fix this?

    Reply
  11. So I don’t want fb popping up all the time when I’m on my. Nowhere to separate the two. I have to have fb to have mp correct? Another hook. I’ll set stuff at curb for free! Sick of all things fb

    Reply
  12. Hi Aashish. Do you know if there’s a way to use an alias on FB Marketplace? Because what if I want to sell unwanted gifts from relatives? I can’t find a link to this topic. Please help! I don’t think creating a new account would solve this.

    Reply
  13. When I look at an item on marketplace then try to go back to where I was looking I have to go back to the very beginning and search through everything all over again to find where I left off. Why?

    Reply
  14. Under my profile in marketplace my new listings do not show, only old listings. Does anyone know how to make all of my listings show under my marketplace profile.?

    Reply
  15. I am selling on marketplace but most of the times when it is posted is said “sold” or Marked as Sold soon as it shows up on the site posted to. How do I get it to just show the 3 dots for message thx

    Reply
  16. i am using fb market place on one device and it has been flooded with small ads from a market place shop. But they don’t appear on my other device. how do I get rid of them

    Reply
  17. Marketplace won’t let me post a free item and I entered 0 as the price. And ‘free’ is a buyer category but not a seller category so I had to enter ‘miscellaneous’ as the category.

    Reply
  18. I have items on fab and there are people interested and want to buy but when I click on there name to answer there questions the-screen On my tablet goes black and I can’t answer them

    Reply
  19. When I go on the market I’ve got a frame all the way round and it goes over the price so you can’t see it can I get rid of this frame

    Reply
  20. Suddenly, when I enter “selling” I don’t get a tally of views for my items that I’m selling on Marketplace. I’m quite sure people are seeing my listings but I have no way of knowing. Haved I inadvertently disabled this feature in some way?

    Reply
  21. On my android phone
    When I am listing in Market place it only gives me a few group options (some of which are not even relevent to what I am selling) and I have many more groups that are not showing.
    How do I change this so that I can list in the most groups that I belong to that are not coming up as an option?

    Reply
  22. QUESTION: I’ve deleted a Marketplace sale post. How long do I have to wait before I post the same item again? (I do not want to “renew”).

    Reply
  23. I used to be able to see how many people viewed my ads but now I can not??

    I was wondering why that is no longer happening??

    Reply
    • Same here, I’ve asked FB about this numerous times and of course, no response. Quite annoying when you don’t know how many views your item is getting. I’m going over to eBay and Gumtree.

      Reply
    • Hi Joanie,
      Please would love to know… Did you get a response regarding no views showing on adds these days?

      Reply
  24. Marketplace is definitely better than ebay as you font get charged a monthly fee for the account and theres no extra fee for more items for sale. Also, it operates on an honor system which keeps buyers and sellers comparatively more accountable. Though the option of shipping is available, marketplace thrives more locally. Lately there have been too many advertisements and spammers crowding sale pages which is taking away from the social market experience.

    Reply
  25. I recently purchased a rug from someone and it said smoke free home and good used condition. Couldn’t see before picking up, but have always trusted on this site. Animal feces and urine stained is not good used condition. I am trying to clean. I can’t resell because I would be embarrased! Any ideas? Should I contact the seller with my disappointment?

    Reply
  26. Do I need a smartphone or devise to get onto Facebook Marketplace? Can I use my lap top, and email account to buy and sell? Thanks …bob

    Reply
  27. Hi
    Just wondering if you could help please, on my Marketplace I am not able to chat to the buyer or seller. It allows me to send “thumbs up”, but don’t allow me to write and then send, it comes up with the error “couldn’t send”.

    Please help

    Reply
  28. We need an option to retrieve messages that were deleted on market place coz we can’t recontact the seller once messages have been deleted

    Reply
  29. when I look at the photos of objects for sale I see those 3 symbols to the left,, one is for contacting the seller, but what is the curved arrow for and that square between the two?

    Reply
  30. Ok,first off it’s great! Only issue is you can’t leave a review for future potential buyers, like warnings! I have since been in contact with a seller who just left me hanging after we made arrangements to view the item. Not only that but there’s no profile on Facebook of the individual. Is that possible? How can someone post on FB marketplace without a profile. I have rated this seller but that is all I’m allowed to do. FB only wants to hear about policy breakers pertaining to items sold. Very dangerous indeed

    Reply
  31. When you link your item on FB Marketplace to other pages on FB Marketplace and you mark your item as sold on FB marketplace do all the other locations list the item as sold?

    Reply
  32. Who are the people that check your sites when you sell. The told me to combine it all together but they are for different areas and now I dont get anyone looking. It was better when I did it for single listings

    Reply
  33. All nice descriptions but the problem is the system does not work. The most important feature of a marketplace is the sort function. When you enter it it will show you very old listings and scrolling does not work. Then you select sort but it does not work. In my case I looked for laptops – hundreds of very old listings. sort by date newest and they all go away with nothing found.

    Reply
  34. It’s useless, my listings are continually removed by Facebook claiming they breach their policies, and I am banned from marketplace for attempting to sell a tinplate vw van ornament, and appeals fall on deaf ears, and won’t tell you what rule it breaks. I’ve even tried posting items that other people are already selling with no luck.

    Reply
  35. I was selling items on here and all of a sudden my messages were being grouped together coming under Facebook Marketplace message and has black question mark on everything and I would like to know why? Please help. They no longer show individually

    Reply
  36. I purchased something from marketplace they said if u don’t like it or if it has some defect then it will get replace n u will be refunded but the seller stopped responding when I told him about the inappropriate item I got.plss take some action regarding this as soon as possible I m in great bad condition.

    Reply
  37. I paid for something on FACEBOOK marketplace and was scammed. It meets the definition of a covered transaction and should be protected. FB said since I willingly gave the money to the guy it’s my problem. I paid through marketplace and the guy won’t give me my Goods and stopped Responding. FB has not honored its protection.

    Reply
  38. I would like to know how i advertise that i am looking for a car part for my vintage car. So far i have tried and failed. Facebook sends a message saying something is wrong with my listing. Please someone tell me how to get this right.

    Reply
  39. I posted an item for sale and market place asked me where I wanted to share it. Now I can’t remember where I shared it, so I can not see if anyone responded. Where can I find out all the different marketplaces the post went to??

    Reply
  40. I would love to know if a buyer knows you’ve reported them. I’m tired of all the asking if something is available….respond right away, and then nothing at all. SOME see my response, but they don’t respond back or acknowledge. Others never look at my response. 🙁 It’s a huge time waster! Then there’s buyers that schedule to pick up at the meeting place a couple days in advance, then the morning of I message to confirm we’re still meeting, and they don’t respond, OR they see my ?, but never acknowledge. SO RUDE!

    Reply
  41. I have been removed access from marketplace because I advertised for sale some trainers for my son, one of the pairs were adidas trainers which it said on the trainer so I wasn’t lying but I was told I was breaking the commerce policies……HOW as I can see that other people are doing exactly the same and do not appear to have been blocked !!!!!!!????????

    Reply
  42. Hi Marketplace. I just want to know why I am restricted to reply on the inquiries I have on marketplace. What do I need to do. I have lots of inquiries but I cannot reply to them.

    Reply
  43. Why does Marketplace show other Groups you are members of under “Things in Common”?
    I don’t really want this information showing when I post items for sale and potential buyers view the advert. How can this be removed?
    Thanks

    Reply
  44. When I get on FB marketplace click on a picture of item I’m interested in the picture comes up blank. This has just happened recently. In the past it was working fine

    Reply
  45. You have no information about deleting a page/in a category.
    I made a page, placed it under the art section. Now I cannot remove it.
    How to delete it would be nice!!!

    Reply
  46. My marketplace isn’t working in all the adverts it has a icon in the corner of every advert. It will not let me go into anything it ices up.

    Reply
  47. Last week I was able to open marketplace itens to contact sellers. This week, nothing opens beyond the initial pictures of things for sale. I want to know why. Have I been banned somehow? & if so, why? Or is there a way to reset something. I’ve had to use fb mp to purchase things as we have recently fallen on harder times with a family tragedy. I don’t need to be punished for that. A death in the family is hard enough.

    Reply
  48. How is it possible to search Market place in other countries I visit often? Cannot figure it out. The search always comes up with my location only??? Thanks

    Reply
  49. Why am I getting Marketplace posts on my timeline from all over the world instead of just my local ones. I can go to Marketplace and see the posts but on my timelines many aren’t local but from Asia… what happen ?

    Reply
  50. Like Your Site. How can I get rid of the “Boost Listing” when I go to sell something in FB Marketplace. It is highlighted and seemingly no option to say NO. Also, would like to know your opinion of Boosted Listings. Thks

    Reply
  51. Sales posts used to open with the relative item in the relative group but now without me doing anything, a sales post is taking me straight into marketplace mixed in with everything else. Can I change back ? please.

    Reply
  52. Why the number of messages from Facebook marketplace have dropped suddenly for the past few days. This started ever since boost listing has started in Facebook marketplace. Without boosting I was getting good number of people’s response.Facebook is doing this intentionally to make money.

    Reply
  53. I got kicked off marketplace for listing a pair of leggings and a pair of sneakers. No one responds to appeals – my appeal has been “pending” for 15 days (says max 7 days to review). While appeal was pending (cannot be edited in pending mode) they removed me completely. This seems to be getting more common so if fb want marketplace to succeed they need to review their algorithms!!

    Reply
  54. I ordered and paid for perfume trough Marketplace on 14th March 2019. To date (25/4/19) I have not received the perfume or a refund . The seller – Dale Deeming – is a complete fraud!!!! Can you get my money back for me ?

    Reply
  55. I had an item for sale and it was ppu, several people were contacting me enquiring so I wanted to let people know that it was sold ppu. I clicked on the sold button and then all the contacts were deleted! Now I have no contact info for the person who is buying it! Then I have no idea who was next in line in case this lady is a no show. Is there anyway to get those contacts back?

    Reply
  56. How do I contact someone to find out what the problem was with the stuff I was posting and why exactly I got kicked off removed from Marketplace cuz I see absolutely no reason for it.

    Reply
    • I have the same issue, I posted the sale of an Iris (flower) and it was flagged for been inappropriate, a flower?? how can I contact anybody to be able to solve my problem

      Reply
  57. I’ve had the same problems with selling on Marketplace. They will review your ad if they see key words like any animal, vintage, authentic..etc. They are still reviewing my ad because I have Victoria secret jeans and Adidas shoes. Crazy! They need a decoder on what key words to avoid!

    Reply
  58. Trying to sell a handbag and u blocked the post due to not following policy! You have since blocked me from using marketplace!! For selling a handbag!!!!! I need someone to contact me!

    Reply
  59. My husband has been banned from using market place and doesn’t know why he did not do anything wrong , how can he be allowed to return ?

    Thanks

    Reply
  60. My husband has been banned from using market place and doesn’t know why he did not do anything wrong , how can he be allowed to return to market place?

    Thanks

    Sharon
    On behalf of stevie Carrigan

    Reply
  61. Same as, been selling for a while mostly my kids clothes no fakes nothing, then kept getting listing under review now I’ve been removed saying my listings go against the commerce policy absolute joke I’m fuming 😡

    Reply
  62. Same here. Have been buying and selling with no problem. All of a sudden for no valid reason my items are under review and I’m removed from Marketplace for no reason. I can’t even buy now. WTF?

    Reply
  63. Of course, this article was wrong even when it was written. You can remove anything from Facebook, including this obnoxious Marketplace spam boxes, just by using “Social Fixer”.

    Reply
  64. I sell and buy, but for some reason market place put my items in review and nobody can see them, all my items are originals .
    Then I can see hundres of fake watches and purses and market place let them post. Its this place supposed to be 4 fake items or what? I dont get it.

    Reply
  65. Account is constantly under review with no clarification on how to fix it. I successfully both sold and purchased things the past weeks and all of a sudden it’s closed. I can’t even sell within the groups I have posted in before so it’s seems to be universal. It’s very frustrating. It would be helpful if Facebook marketplace identified the exact item and the exact issue associated with it. When you have multiple listings then automatically get shut down it’s ridiculous. Of course there is always Craigslist’s which you have to be way more cautious with as far as meeting people but it never fails, you can post anything in there within reason! I just don’t know how to fix this constant glitch.

    Reply
  66. Account is constantly under review with no clarification on how to fix them. I successfully both sold and purchased things the past weeks and all of a sudden it’s closed. I can’t even sell within the groups I have posted in before so it’s seems to be universal. It’s very frustrating. It would be helpful if Facebook marketplace identified the exact item and the exact issue associated with it. When you have multiple listings then automatically get shut down it’s ridiculous. Of course there is always Craigslist’s which you have to be way more cautious with as far as meeting people but it never fails, you can post anything in there within reason! I just don’t know how to fix this constant glitch.

    Reply
  67. Don’t like Market place as lists goods I put on other selling sites automatically and have had some weird people harassing me which does not happen on the other sites wish it could be deleted. Makes me wary of using other selling sites on facebook

    Reply
  68. Hi I can’t buy or view anything on marketplace it was fine until a couple of weeks ago but now when I click on an item I just see a blank page with the item discription at the top. I am missing out on loads of things I would like. Any idea how to fix it. I am on an apple iPad thanks

    Reply
  69. Why can’t I open the picture on the marketplace ads….it will come up but when I go to click on the item for sale to get info , it won’t open. Is it in my settings?

    Reply
  70. Marketplace facebook the format sucks you can’t look for just what you need for example if you search a “ford f150 4×4” you get cars, trucks, washers, dryers exc. what good is the search. its terrible 1 star

    Reply
  71. When I get on fab marketplace, go to categories, click vehicles, see a vehicle click it the next page comes up empty. All the other categories work right, how do I fix this?

    Reply
  72. Their should be a place to get a hold of administration to see why a post was being held up or what’s wrong with it.thats how it goes with no communication between marketplace and seller.

    Reply
  73. I spend hours looking at items for sale on the Marketplace. Now all of the sudden when I click on an items picture, it opens a new page but there is nothing to see. The pictures aren’t opening..how do I fix this issue please? Ty

    Reply
  74. How can someone reply or ask questions about my MARKET PLACE TRUCK ad when there is only “share” when you hover over picture (other people also have message,save and share) and when you open ad! No DETAILS button, NO message, No “make and offer” Nothing???

    If we get this corrected will it only go to message or can I have it come to the email requested for this?

    51 people have looked at it and I can even respond to myself?

    Really would appreciate help ASAP.
    Thanks!

    Reply
  75. I keep getting notices on marketplace. When I got there I can’t find the reason I received a notice or alert. What am I missing?

    Reply
  76. I have certain brands listed on my recent searches that I check throughout the day. Starting while ago when I pressed a certain shoe brand, all brands of shoes cane up except the brand from my recent search. On top of that, the location is not my location. Can anyone tell me what I need to do to correct this? Thanks

    Reply
  77. Not sure I love the idea of anyone on Marketplace being able to access my FB profile. Is there any way of turning that option ‘off’? thanks

    Reply
  78. I just feel annoyed on how inaccurate the result every time I search. I hope facebook can also have likes and dislike so the seller will also know how bad is their post. Like too few details, so there will be interactions between the seller and buyer, so seller will also improve the way they sell the product. We often use facebook in my country and it’s a big wow to us that facebook open a marketplace, hope for some improvements.

    Reply
    • Yes, I understand your frustration regarding the search function as it’s very glitchy. For instance, I get varied results searching “Axial SCX10” (for example) versus searching “Axial” and “SCX10” separately. Therefore I’ve improved my search tricks/tactics to enable more bounty found for me. Haha

      FB’s Messenger App has a ‘seller’s rating’ which I don’t understand how that works because there’s not even a seller’s profile when I use Marketplace on there. (In fact, as of the last Messenger App update, I cannot access the actual Marketplace because it’s not accessible through Messenger unlike previously or at least I cannot figure out how… other than using my phone’s browser open with Marketplace which thankfully I never close.)

      Ratings will always be humanly flawed regardless because of malicious use or clashing egos perhaps. Also, how can someone fully judge a seller or buyer based on, for example, 2 negatives out of 20 positives where they received negative rating from grouchy or jealous people? A slippery slope indeed. However, in your case, many sellers do need to be educated about creating a basic ad because so many sellers are too lazy I suppose. I can relate because I find it annoying and personally insulting that “I” have to ask for simple, but yet very important details which the seller didn’t bother with.

      I’m not sure how far Marketplace improvements will ever go because none of my posted issues have been ever dealt with on FB, but I find that the same goes for all these types of online sites to be fair. Ad revenue is top priority and nothing more – which is not fair because that revenue partially comes from us and there would be no site if it wasn’t from all of us frequenting the site. I currently find Kijiji and Letgo to be the most poorly managed sites with all the perpetually annoying spam (duplicates, triplicates and even quadruple copies of ads) along with a contrived and apparently useless flagging system. Sadly, FB isn’t far behind them as I’ve found.

      Reply
  79. How can I report this bastard Mani Rai on Facebook, took my money and didn’t post the item and blocked me , he is cheating lots of peoples …..

    Reply
    • You are left to go forward to filing your complaint with the local authorities and through small claims court if it goes that far. Good luck relying on FB because it is a ‘he said, she said’ deal and they will not bother with it because it is between two people in public… however, if you wish to try your luck, go to your FB page and click on the “?” from the right side on the top blue bar, then from there, click “Report a problem.”

      – Also remember that many self-professed people are actually not ‘truly’ religious at all asides from going to the church or mosque to pretend to others (and perhaps themselves) that they are good people. Salam.

      Reply
  80. how do i recover an item that i have paid for the owner is hesitating to deliver. can marketplace help me trace this person’s location.

    Reply
  81. When doing a search and I click on an item, after reviewing the item, I’m then taken back to the beginning of the listings –very frustrating to scroll through again to find where I left off. Also, where’s the button to see the most recent posts first?
    Thanks

    Reply
    • I share your aggravation. I find the ‘last ad clicked placemark’ loss apparent on many buy/sell sites and it’s very irritating indeed.

      A trick is to open up an interesting ad using a new browser tab or window by right-clicking the mouse while in Firefox, then clicking “Open Link in New Window.” This method should be similar for most if not all browsers. I swear this saves me from lip-syncing a lot of profanity. When I’m done looking at the ad, I shut down that extra window and continue perusing the pile of ads in the primary window. I repeat the process for other ads I wish to open up without disturbing the main listings.

      Lastly, as another of my major gripes with Marketplace (which I complained to them to no avail), ads are simply thrown into the mix without any sorting. I’d LOVE if they’d make an option to sort. Sadly there is no such button available for us.

      A trick there is to ‘follow’ items you frequently search for – even if it’s broad term like “TV”, it will alert you to ‘new ads’ and mark them as such in the pile of ads thereafter, however this has repeatedly failed for some technicality as I’d be alerted to ‘new ads’ only to find none or find that the newer ads have been scattered around like usual. It’s better than nothing I suppose.

      Reply
  82. I WAS USING MARKETPLACE TO BUY AND SELL~THEN I GOT BANNED FOR NO REASON ,AND WHEN THAT HAPPENS YOU CANT GET INTO YOU BUYING AND SELLING PRIVATE GROUPS EITHER ,,THEY SAID I WAS SELLING A LIVE ANIMAL ,WHICH WHAT I WAS SELLING WAS AND ANTIQUE FRAMED PICTURE FROM 197O,CLEARLY ITS SOME KIND OF ROBOT OR SOMEONE THAT CAN’T TELL THE DIFFERENCE ,,IT’S EVEN IN A FRAME AND IN ALL BLACK AND WHITE EXCEPT THE CARPET ITS LAYING N , I PUT APPEAL IN AND THEY BANNED ME THEY SAY FOR GOOD,LOL WISH I COULD POST THE IC ,,THEN LL WOULD SEE ,,

    Reply
    • That’s disappointing. Did you even get this solved as in dispute their ruling to your ad? I’m sure we’re all interested how long you were or are currently banned for – if you didn’t manage to reverse their lifetime(?) ban ruling.

      I’ll share my experience of trying to post an ad for some TV parts where it was refused and not allowed to be posted because ‘they’ claimed it went against their policies whereas there was absolutely nothing “illegal” regarding my ad. Haha. I disputed their claim, wanting to know where/what the issue was and was ignored, so the ad still sits there in limbo after a couple of months. I sold the parts on a competitor’s site instead. What choice did I have? Sort of ridiculous when people are alternately allowed to post ads for fighting knives and nicotine chew, right? Yep.

      Reply
  83. How do I make my forsale post to only post to groups
    That I choose instead of automatically posting to Markstplace.
    There are particular sights that I can sell certain things on
    That the Market place keeps rejecting . This is driving me insane
    Please someone… Help!!!

    Reply
    • Probably can’t share to group as the group is closed? Why not just post it on the group page to begin with?

      Reply
  84. I don’t give a damn about what people have to sell or want to buy. If I want something, I know where to get it and don’t need lead around by the nose. I see these ‘suggestions’ as harrassment and should not be mandatory but an option. I belong to 4 military facebook groups and they are unit or theatre of operation oriented and accept NO outside postings. I wish facebook people could get that thru their thick skulls that all that spam is unwanted.

    Reply
  85. Why does marketplace hide the group the item is listed in? I prefer to see it in the actual group so I can see other comments, how many people are in line, etc.

    Reply
  86. I have been blocked from market place and would like to get back on. Have tried everything and do not know what the problem is I have not done anything wrong any help please it provided a bit of extra income that has now gone dry

    Reply
  87. I am also getting the same comment. I posted my bike and it sez “Mark as Sold”.
    I thought I made a mistake, so I deleted my item and re-start all over again. Then it was the same “Mark as Sold”. Help please!

    Reply
  88. What’s up with me not getting Marketplace for 2 months. It’s always says it’s under review. Turn it on for me please.

    Reply
  89. When I post an item it always comes up with the comment “Mark as Sold” If I post it as “available ” then the title reads ” sold ……”
    I can’t seem to change this to read “Ask for details ” or something similar
    . HELP

    Reply
  90. This sucks, if you are looking for a specific item ie: wheels for your car. You have to contact everyone selling wheels and ask what they fit, or just ignore this useless app

    Reply
  91. Every time I log on to Facebook and check the marketplace it sends me back to Seattle when I have clearly selected Fairbanks Alaska several times period and changed back but like I said every time I log back on it turns back to Seattle

    Reply
    • I wonder if you solved this…

      If not (or if someone else has this issue), perhaps renew FB’s cookies. I seem to recall similar happened to me when I was shopping in a neighboring city and my location was seemingly stuck there. What I seemingly remember is that I logged out of FB, flushed the brower’s cookies, then re-logged into FB and it corrected itself.

      Reply
  92. You know how I can block people from seeing my name when I post something on Facebook Marketplace? I don’t mind if they see my first name but how do I block my last name?

    Your assistance with this is greatly appreciated.

    Cheers Heather

    Reply
    • No, you cannot as your post is undeniably tied to your account anyways. That’s the whole point of anti-anonymity within the Marketplace, silly. Stick to Kijiji if you’re looking for privacy. ;-P

      Reply
  93. Can you separate Facebook from marketplace? When you create a marketplace post does it automatically go to all your friends in your Facebook account?

    Reply
  94. Just ridiculous that I had Marketplace blocked for unknown reasons. I only sell clothing and shoes. I have for 2 years and then all of a sudden blocked.. Just disheartening..I only post like 3 times a week. Any ideas?

    Reply
  95. Market place sucks! 3 times they denied me from selling a challenge coin, yet many other people are selling thiers. I ask them what the reason is in an appeal and they keep saying DENIED. It is not real money, so it is not a restricted item!

    Reply
  96. I was in confusion about the Facebook Marketplace. But, now everything is clear by reading this article. Thanks, Aashish!

    I’m using FB marketplace, It is amazing. 🙂

    Reply
  97. I been blocked out of marketplace and have tried to get back on numerous times and different ways….I read many others have been blocked and not able to get back on…I’ll stay with ebay as Marketplace is a BS for me!

    Reply
    • Yes same here.. Blocked out for unknown reasons.. Just crazy..I post only clothing and shoes like only 3 posts a week and got blocked.. Why why?

      Reply
  98. Tried to buy a truck through Facebook Marketplace, but want to get some answers first so i called a number to Facebook marketplace customer service and after talking to Allen Walker [if real name] i place the order and paid by gift cards as told to do. I did’t receive the truck, so i called Allen and he stated the seller decided not to sell the truck , so i said i wanted a refund back. He stated that the only way was to sent more money so he could add it to the cards and then i could get my refund. i sent the money and when i checked for my refund, there was not any money on the cards. So i called him again and he stated he made a mistake, so again he told me to send more money. I know mistakes can happen so i sent it. It has gotten up to $10200.00 and he kept asking on more money and i said no more money. He got upset and said i was going to lose my money and DO NOT CONTACT HIM AGAIN. I told him i was recording conversations before and made notes and still have the cards. I also him i was sending it to Facebook Legal Department and other legal places. This has been going on since August 2017 and as of 2/28/2018.
    I saw anther phone number 800-368-6135 and talked to them about what happened and they said they could get my money back if i would send them $1000.00. I guessing they are scammers also.

    Reply
    • Sorry, but that cannot be done even though your city is ‘officially’ where your ad is actually posted to as FB allows shoppers to do extended range shopping or even choose different origin cities to shop in.

      The logistics behind FB doing this is if someone lives out of the designated city and doesn’t mind traveling for something. Bear in mind that people sometimes travel between cities and thus are able to plan out online shopping trips. I admit this is handy for myself as I’ve traveled to the next city hours away for purchases in the past.

      Include in your ad that you only do “local and in person transactions” if you feel inclined to do so.

      Reply
  99. How come for some people, me included, the marketplace icon doesnt appear on my phone app or on desktop. both phone and computer are up to date. language and region is set for english and united states. have tried uninstalling and reinstalling, clearing memory cache… apparently im not alone that it happens to people. I have even “liked” and joined the facebook pages and marketplace groups….

    Reply
  100. It could be a good thing BUT it seems the page is not monitored at all.Im a cash buyer and have messaged people on a lot of items within 20 miles…………..but I never get a reply and the item is still for sale.Or its posted for weeks and your told it sold weeks ago.People aren’t removing sold items,as well as bumping unsold items up everyday as if they just posted it.And you have no idea how long an item has been posted if its over a week.I gave up.

    Reply
    • I agree that’s frustrating. I don’t understand why it doesn’t list the exact date the item was listed. When it says over a week it could be 8 days or a year. 75 percent of the time they don’t have it anymore, changed their mind, or moved.

      Reply
      • There are lots of issues which FB don’t care about. Most vexing, as you know, is the lack of most recent ads (you have to employ the ‘Follow’ option and that’s no guarantee the most recent ads are marked as such because it’s a higher rate of not lately.

        The other gripe is the spam – convoluted reporting system that is apparently ignored, so you’re best to waste that time ‘ignoring/hiding’ posts than reporting them, I guarantee it.

        There is a “Free” item category, but FB doesn’t care about anyone marking their cost ads for Free (attention trolling). On the flip side, FB doesn’t give the option for ‘Contact for Pricing’, etc… just a spot for one price and/or mark the ad as Free. A lot of people are smart enough to mark ads as: “12345” for multi-items with individual pricing on the pics or description.

        As much as FB wishes to brag that their Marketplace is the best online site, nope… I’ve had worse luck with d-head sellers/buyers on there than, say, Kijiji or the like.

        Reply
  101. Is there a way to put a period in the price. Like I’m selling pecans for 2.50 per pound but haven’t found a way to put the period so it looks like 250

    Reply
  102. I don’t even have the option FOR marketplace and I would really like it. It gives me an error message saying I’m not approved to be in this audience.

    Reply
  103. HOW DO I GET THIS ANNOYING “SERVICE” OFF MY FACEBOOK. I AM NOT THE LEAST BIT INTERESTED IN THIS AND RESENT IT BEING FORCED ON MY FACEBOOK PAGE.

    Reply
  104. I’m receiving a pop up error message every time I inquiry about items in marketplace…
    MESSAGE NOT SENT
    The action attempted has been deemed abusive or otherwise disallowed.

    I have no idea how to remove it or why it is appearing…..
    please help me… thank you

    Reply
  105. So how do I opt out of the Marketplace? I only want to sell in and to my local neighborhood. What if I received a gift and I want to sell it? I certainly don’t want my friend to see that I am selling it. The sales groups are private or public for a reason – the Marketplace removes that and anyone can type in your name and see what you are selling. How do I opt out?

    Reply
      • Sorry, this content isn’t available right now
        The link you followed may have expired, or the page may only be visible to an audience you’re not in.

        This message appears when I try to access the marketplace.
        Can you help?

        Reply
        • It’s probable that you’re a ‘newb’ to Facebook and have a newish account? This is how FB shakes down Marketplace spammers who rotate multiple accounts which are sometimes temporarily banned, and basically ‘unknown’ people from entering the Marketplace community.

          I don’t have a time frame to offer nor any advice how to boost quicker access to the Marketplace. I am currently trying to get a friend onto FB and wish to monitor how long until the Marketplace is available to her whether it solely depends on time, activity or friends.

          Having said the above, I have indeed noticed numerous complaints lodged to FB regarding problems with accessing the Marketplace, so I can’t rule out technical issues or perhaps a banning situation. I personally never had a problem with accessing the Marketplace, but also can’t recall when Marketplace became available to me in the beginning.

          You’re always welcome to contact FB regarding your query as it could indeed be a glitch or more realistically that you were banned for not abiding by their posting rules. Simply log into your account and click on the “?” on the right side of the top blue bar, then “! Report a problem” and fill out your query in “Something Isn’t Working.” I believe FB should let you know what the issue is regardless.

          Reply
          • It’s been about a month before a new account is gifted with Marketplace. Likely providing you’re active and don’t have multiple accounts.

          • For the past week when I click on an item for sale the photo of the item disappears and I can only see the description and no other photos. Very annoying! The only thing I had done was upload Google Chrome, so I deleted it…didn’t fix the problem. If you find out please let me know and I will do likewise!

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