Everything You Need To Know About Facebook Marketplace
by Aashish Pahwain Marketing & Sales Guides|Reader DisclosureDisclosure: Our content is reader-supported. This means we may earn a commission if you click on some of our links.
It seems like social networking wasn’t enough for Facebook to keep those 1.71 Billion users engaged enough. The company announced in 2016 an extension to its business model with the introduction of Facebook Marketplace.
As of October 2019, Facebook Marketplace is used in 70 countries by 800 million people around the world each month. It’s a great growth given the fact that the platform started just 3 years ago.
Just like eBay and Gumtree, Facebook has extended its business model to include an online marketplace feature which lets you discover, buy, and sell items to the people in your area/community. The platform is similar to eBay but with an added touch of ‘Social-ness’. You get to chat with the other party over Facebook messenger and also have access to their Facebook profile.
clicking the white storefront symbol at the bottom of the app on iOS and at the top of the app on Android.
clicking the white storefront symbol in the left sidebar on desktop.
How To Buy On Facebook Marketplace?
Once you’ve accessed Marketplace, you’ll see listings organized by categories like Entertainment, Vehicles, Housing, and Hobbies. You can either choose the category of products you’re interested in or search for a specific item in the Marketplace search bar. Once you find the item you’d like to buy, you can send the message to the seller to negotiate.
Remember – Facebook does not facilitate the payment or delivery of items in Marketplace. You and the other party get to decide it on your own.
How To Sell On Facebook Marketplace?
Almost anything (except guns and other restricted items), whether new or old, can be put on sale on Facebook Marketplace. All you have to do is –
Click on + Sell Something button
Click Item for Sale
Enter a title, price, location, and category of the listing.
Click + 10 Photos and upload photos of your item
Click Post
Remember – Even though your friends don’t get a notification when you list anything on Marketplace, the can view your listings if they live near your house. There is no way you can turn that off.
How To Renew Your Listing On Marketplace?
There are times when even after seven days, the item for sale remains unsold. In such a case, you can decide to remove the listing or renew it.
To renew your listing –
Tap on “Your Items,”
Tap on the listing you want to renew and select “Manage.”
From the menu on your screen, select “Renew in Marketplace.”
FB Marketplace for E-Commerce
Facebook has launched a pilot program in USA where it lets E-Commerce brands connect and sell their products on Facebook Marketplace. The company has already partnered with inventory partners like Big Commerce, CommerceHub, etc. to get their partners on-board.
The History Of Facebook Marketplace
It all started in February 2015 when Facebook introducedbuy and sell groups which let users add items for sale in such groups which included adding a description of the product, setting up a price and set a pick-up or delivery location.
Why Facebook Marketplace?
Looks like the current user data information available to Facebook isn’t enough to carry on its revenue generation through ads. It wants advertisements to be more targeted.
How Marketplace helps Facebook in better revenue generation?
Well, this feature certainly resulted in users spending more time on Facebook (Ebay’s userbase has been poached), posting about what they want to sell (because they’ve already bought or going to buy that item soon), looking for things to buy (they can buy that item from Facebook’s advertiser too, if it’s affordable) and chat with the strangers (more use of Facebook messenger).
There were already around 450 million users in the buy and sell groups when Facebook Marketplace was launched. Hence, this was a tried and tested option to roll out.
These groups were privately owned and were so diverse that Facebook didn’t have much control over the sale offers posted. Some of the products posted (like guns, drugs, etc.) violated the website’s new policies. Marketplace, which acts as a commonplace to buy sell goods, also helps Facebook keeping a check on such products
Is Facebook Marketplace Better than eBay?
Yes. Many think Facebook to be a better marketplace than eBay as unlike eBay, which is a typical marketplace, Facebook has positioned itself as a social marketplace where you can not just see the seller’s profile but can see the mutual friends you have (in case you want to inquire about him) and can also chat with him using Facebook messenger.
But, unlike eBay, Facebook does not facilitate the payment or delivery of items in Marketplace. There is also no comments or review feature on the marketplace yet.
How To Remove Marketplace From Facebook App?
Fb marketplace is a permanent feature in the Facebook application and unfortunately, you can’t remove or disable the Fb Marketplace feature from the Facebook application yet. We’ll update this section as soon as we find any information from Facebook about removing Fb Marketplace from Facebook App.
Go On, Tell Us What You Think!
Did we miss something? Come on! Tell us what you think of this article on Facebook Marketplace in the comment section.
A startup consultant, digital marketer, traveller, and philomath. Aashish has worked with over 20 startups and successfully helped them ideate, raise money, and succeed. When not working, he can be found hiking, camping, and stargazing.
Can you access Facebook Marketplace without a cell phone? It seems something has changed and they want to see a phone verification to access an item to buy, but I don’t have a cell phone, only a computer. I used to be able to do this before. What do I need to know to access FB Marketplace without a cell phone or app?
I want to know how they watch for scammers, I’m sure they don’t, but News has reported on FB MARKET place scammers, Google has a big list of them, so they are thousands on FB MARKET place so I started reporting them. Ppl are tired of seeing them, all from dif countries, and some are sexual content, usually from Mexico, disgusting videos, I report them everyday, scammers posting Amazon and FedEx and Pepsi jobs, stay at home jobs boxing makeup, all scammers, and whomever is suppose to be watching out for scammers isnt doing the job, instead they message me saying the video was removed but it’s there again within mins, and job scammers, rental scammers, are never blocked from the site, why aren’t they watching what goes on ? Its rediculous and very annoying to go thru the scammers everyday. Plz tell me why I was blocked from commenting on FB MARKET place
For the past month or more we have thousands of scammers on FB MARKET place, they post Pepsi or Amazon or FedEx is hiring etc,plus sexual content and I report them everyday, it gets tiresome seeing them, so suddenly I am blocked from commenting on FB MARKET place, whomever the FB MARKET place ADMINISTRATOR are, they do nothing about contents of a post, instead of getting rid of the scammers they chose to keep me from commenting. It’s not the FB MARKET place ADMINISTRATOR, it’s the fb people. Who are they and why do they allow all these scammers to post bs ,its annoying
I was ban on marketplace for a add that I placed for item that marketplace said was not in the not with in there rules but Facebook is allowing sales adds from the company for the exact same thing only its brand new is this not a double standard?
I buy and sell often on Marketplace. I have 2 homes and often sell items and purchase furniture to repurpose. On February 1, 2023, Facebook asked me to prove my identity by entering my phone number. They said some unusual activity was detected. So, I followed the directions. The same day, I was notified that I went against community standards and my account access was blocked. I asked for reviews and only receive canned responses, with no exact information regarding my account. I sold 4 household items in January and received excellent responses. So why close my account??? I can only presume I was hacked.
Regardless, Facebook refuses to respond to my requests and speak to my account specifically.
I would like my account reinstated. What now? There doesn’t seem to be one human to speak to.
HELP!!!
I have items posted on the marketplace for months and all of a sudden whe I go to renew the item goes against our policy I like to know why is that happening
Is it possible to do a search for an item that was posted & sold on the marketplace??? My son’s car was stolen from the parking lot of his apartment complex & a friend sent me a text & told me that someone had the exact car & was selling the parts in the Searcy/judisona/Beebe online yard sale. I’m thinking it was my sons car but since I live in Texas then I can see any of the items listed. & wanted to know if it was possible to search for a listing
I’ve seen other ads listed for people looking to buy a certain item. I posted a photo of a cabinet I’m looking to buy and publishing of it was refused.
I block and I block and I block certain categories and it does ABSOLUTELY no good whatsoever.
It’s frustrating to try to scroll through Marketplace and over 1/2 of the items for sale are from categories that I’ve just blocked. It’s horrible.
Im beginning to think that Marketplace is trying to suck on purpose.
Then the scams. I’ll see 8 or more of the EXACT picture and post in a row for sale. How is this even possible ? I’ve posted items for sale, and marketplace won’t allow me to post a 2nd item if it even closely resembles my 1st post, yet I see 6,8, or 10 of the same post in a row.
This is a multi million dollar selling platform, and I can even simply block certain categories. Sad.
There are hundreds of scammers everyday on FB MARKET place foreigners that scam, News stations have told about them and I report them everyday and FB MARKET place stopped me from commenting on sell sites, they have no idea how to do their job
You need to update your article. This is outdated ** Remember – Facebook does not facilitate the payment or delivery of items in Marketplace. You and the other party get to decide it on your own.** They do & have for over a year that I know of.
Was wondering if anyone else has the same problem I am trying to sell a rollator/walker on marketplace and it keeps reviewing it and not letting me place the add. When you look in marketplace there are quite a few others named the same and same type of advert all posted within days of me trying and it will not accept my advert any ideas would be gratefully accepted,
What cannot be sold on Facebook Marketplace** Medical or healthcare products.** t’s because a walker is considered a MEDICAL Product & they do not allow anything Medical to be sold. Their system is set up to block posts that have words of items they do not allow so once you try to post it, it goes into a review status to be checked out by a human employee for approval. Now this can take days or weeks sometimes. Sucks I know. They will continue to denynyou because the walkervis prohibited. You see the same items for sale because sellers list prohibited items using words/verbiage that the system doesnt catch or because the system was busy at the time and missed catching it. Eventually it gets caught ad removed unless you choose words it doesnt stop. Example: WalkerSeat no space instead of Walker with seat. Or Walker Chair instead of just Walker. Also your description verbiage must side step the words they block as well so its all about how they present the item for sale. Its prohibited so best just not to post it. Hope this helps
I despise Marketplace! It is so restrictive and limits so much it is a trouble maker! You cannot post prices the way you need to- and now I am getting spammers demanding my phone number for texts pretending they want to buy my items! Within 5 minutes of a new post this morning I was hit 5 times! I want MARKETPLACE GONE! I had great results from the individual groups I belong to- my things sold well and now I waste time reporting and blocking these robots or spammers!
When I post a “save the date” for our local flea to 21 groups and then go back after set up to ad photos of different vendor tables the photos do not seem to post to the 21 groups that were posted to originally. Does it just take time? Going to each group individually to ad photos is to time consuming. Thanks for any reply
I listed an item on Marketplace, and found a buyer. Before the transaction could be completed, it was marked “SOLD” on Facebook. My computer wasn’t even turned on during the discussion time, and since we were still working out details, I focused on the buyer, leaving my phone alone. I’m baffled.
I’m having people respond to my items on Market Place, but I had a scammer trying to get my information by asking for my phone number. Now I had a girl Hannan Awwad telling me she wanted the trampoline I’m selling but here’s the kicker. She was wanting to send a cousin to pick it up. I wasn’t sure if it was legit. How can or can you sort outt the scammers.
I sold something on marketplace. I forgot to push done before deleting. How can I get that item up so I can push done so I bet for this reason. paid. Is there a way for us to get back items we have delet
I have several things for sale on Facebook Marketplace. After renewing them several times it says DELETE and RELIST. I click and it appears to be done. MY QUESTION. After a few months if something does not sell should I DELETE IT and start all over for better results? Sometimes things do sell after a few months of renewing.
Are you able to tell me how I can find an item I sold on Facebook market place and why the conversation on messenger with the buyer has disappeared from messenger?
Hi I sold an item on mark,,et place, it was as described, intergrated fridge freezer, buyer collected from me paid bank transfer, the day after decided it wasn’t what he wanted, and wants to return it for a refund, what are my rights, don’t really want it back?
I am trying to figure out why when I list items some show “Mark as Sold Out” or “Mark as Sold” I would think Mark as sold out means you have more than one however I usually have only one. I don’t understand why “mark as sold out appears in some of my listings.
When I see an item ,that I message as available , I used to have a link to get back to that person through messenger and it would be listed as a comm account,,,or just the item that I was interested in.
I find that the option for me to return is no longer there and I have to search all over again to find the post
When I login, I see a location I do not want. I can see how to change the filter u and after I do, I see what I want. However if I log out and then back in again, the filter is not what I changed it to but rather what I changed it from. How do I make the filter change permanent? The same thing happens when I can the delivery method. How to fix this one too?
I posted a couple of items for free on the local market place. I received immediate responses from groups with one member and no profile. They ask if the items are still available with two “buttons” to respond labeled “yes it is available” or “no it is not available” They use the image of the item for the group picture. What is up with this?
3 days to ship. After 7 days have passed and the item isn’t shipped, the order will be cancelled and the seller gets dinged on his/her account. Enough negative occurances on the account and the seller will be blocked from using Marketplace.
In your report a listing options include an option of “stolen” or “suspect stolen” or something similar.I have seen listings of items stolen from persons I know.
It is very annoying to me that when I ask a seller a question such as “do you have the dimensions of the table“, marketplace automatically sends a message of “is this still available” in addition to my question. I don’t like annoying nice sellers with “is this still available” but it seems I have no choice. Marketplace sends it regardless, when I am asking a legitimate question. What stinks even more is that it will not show up on my conversation feed. But I know the seller is getting that dumb question because they will respond with “yes it’s available” followed by say the dimensions of the table, for example. I just wish fb would do away with the “is this still available” question!
Anyone else have this problem?
I still don’t no why Facebook always block my account ones i create a post on marketplace .
now i have a new account but am afraid to post on marketplace please can u guide me on hw to go about it pls
l lost my personal account just because i posted on marketplace
so now am confuse if i can still post on marketplace with new account
it was a very good place for me to ern some money but now am afraid
how can your help me pls any advised on how sell on marketplace.
I’m 61yrs old I didn’t realize how market place worked..I posted something I should not have and I truly apologize..It has been 5 or 6 years ago..so I’m asking please let me back on market place please..
Your article ‘Everything you need to know about Facebook Marketplace’ is WAY too high level. It does not discuss the selling / buying process and how to manage the posts.
I want to know why sometimes my ad will say; “Mark sold” and sometimes it will say “Mark out of stock” Why? Also other ads will say on the selling site “message” – How do I do that?
I can review listings on FB Marketplace, but my Buy it Now feature, which I have used previously, quit functioning. What do I do to enable that feature again? Thanks.
Chuck Saylors
I am totally confused with the latest change of 5 posts of 7 days. All my posts are indicating no renew. What do we do to put that item back on marketplace. I’m going nuts trying to get info on this readd rules. Thank you
How do I limit the area of sellers? In other words, all of a sudden when I look at items they are located in other states instead of just within a 100 mile radius.
I recently set up a new facebook account primarily for selling items from my parent’s estate on Marketplace. I posted two items and was unable to post more. I was informed that there is a limit on how many items I can sell. Can you please explain?
My single listing was not easy to get right. This photo size seemed to affect the resulting image, which was too large. Several attempts to fix that.
The market place logo kept disappearing.
I could not find my listing or a way to get to it or any instructions. Had to google for it. That’s stupid!
I was besieged by people wanting my item and there was not a way to track them. I told them to call me or text me, and I got confused between the contacts. It’s a mess! Craigs list is much easier!!!!
I WENT TO PICKUP AN ITEM I WANTED OFF OF FACEBOOK MARKET PLACE AT THE 7-11 IN ELKHART AND SHE DID ONT SHOW UP, MADE SOME KIND OF EXCUSE BUT LATER GOT BACK WITH ME AND SAID SHE WANTED MORE MONEY FOR THE ITEM CAN THEY DO THAT?
I am moving to marketplace from Ebay. I can not find info on marketplace, like fees for 7 days, or more. I am not straight on how and when I get my funds. One says the 21st. Another says 15-20 days. Another says we send money 5 days after they recieve their item, very confusing. I cant find the limit on how many items I can list a day. Does marketplace take my items off after 7 days?
You said your local friends can see your postings on Marketplace. Actually, Facebook gives you an option to choose whether your friends can see your posts on Marketplace.
However, marketplace can be useless when contact numbers are hidden and sellers do not monitor their messsages. why would facebook have such a silly restriction?
I listed my first item for sale on marketplace and when I tried to list the second it says “Because you’re new to Marketplace, there’s a temporary limit on how much you can list and message.” Why? and when can I list more items?
Thanks,
Al
Just wondering, how do I keep my posts active? It seems like after one week my posts no longer receive additional reviews. How do I maximize my views after a week. I am only selling my most recent views and older posts seem dormant. Any help would be appreciated. Thank you.
I like the whole FB Market Place Idea but…The rules are not clear. 3 days ago I put in an offer for an item. I believe the offer was reasonable. FB said that the seller has 48 hours to respond or deny. 3 days later … and nothing. How do I know if I was declined or even if the seller is just not responding? There is no where to go to find out what is going on. Should I wait? If so for how long? It’s like being ghosted
My name is Steve. I’ve been using market place to sell for at least 5 years never had as problem and sold lots of items. One day my account was being investigated or something and months went by so I finally opened another account but it only lets me list one item per day now it’s been months. What’s up. Why can’t I list like I use to. As many as I want ? Please help me. So far I can’t find out anything. Thanks 😊
I was advised that I was being disciplined for a community violation on marketplace. I have no idea what I did wrong. I’ve bought over $10,000 worth of items using marketplace and never had a problem. I’ve never advertized or sold anything on market place. I asked for an appeal on August 18, 2021. The appeal decision would be rendered within 7 days? It is now Sept. 5th (16 days) and I’m still blocked and I can’t find my crime, punishment or appeal’s decision. I ask: Is this any way to treat an AAA+ customer?
is there a way to get Facebook Marketplace to only display EXACTLY what you type in….I’m looking for a particular size tire but it’s displaying every tire that has even one digit the same as I type in….
Is there a way of refreshing your listing (not renewing) to bring your ad forward, amongst the recently listed?
As you do with eBay if you sell similar?
If you mark them as sold I think only you can see what you’ve sold, the ads aren’t visible. But if you also put your items on say, 20 local buy and sell groups you have to delete each one. A lot of buy and sell groups on facebook get swamped with ads that haven’t been removed after they sell
i have paid a lady n hamitonfor a torque wrench she said she was on her way to the post office to send it , then there was no response , to any of my questions, and she is still advertising it for sale , what can i do , i paid her $65 what she wanted, to cover the courier. by bank transfer..
It might be a popular group of threads to delve into some of the long term and rather serious problems with Marketplace webpage programming. One thing I’ve been fighting for a while is that when editing an existing ad, like adding more pictures, and click update, nothing is updated. OK then, a workaround might be to edit the ad and then save the new ad as a draft, which could later be activated after deleting the original. Saved drafts, contrary to messages on the submission page, are NOT saved. Marketplace is pretty much a disaster, programming wise, so much so that FB’s help page doesn’t show it as a topic (which must be selected before submitting a quiestio). There are likely 20 other major issues like this, and seemingly no relevant forums.
I’m Sorry -I love your Site -I try To use it as much As possible -But I’m Having a problem Adding Items on site – They Keep on Taking my Stuff off -Saying that it is not Allowed -I can’t Understand It when I see them on someone else site -With the same wording -I have saved Items to prove my complain- Makes me feel that who ever is in Control of my SITE- is Playing a mind Game–PLEASE CAN you HELP ME PLEASE??
Does anyone know why I cannot find my own active listing items when I do a search for them in the marketplace search box as though I were a buyer? Also I have many items with 0 views? Why?
“I have many items with 0 views”
– I am working through this complex issue, and here’s what I found and think. Somehow, the algorithm has begun to throttle your listings, and it is as though they go directly to the “spam” folder in an email. First thing to do is clean up your inventory. Anything with 0 views after a few weeks is probably being ghosted/shadow banned. It is dead weight. Delete, delete, delete. Start from your oldest listings and clean house. That’s the first thing.
Second, you may have reached a point of saturation in your particular market for your particular product, especially if you have local competitors. It doesn’t matter if you are shipping. I believe that the algorithm starts local and then “grows” if there’s enough interest in your item. Nobody knows for sure, but I think the way it works is that they show your item to a small sampling of prospective buyers, and if enough of them show an interest and “view” your item (click through), then they show your item to more people, and so on. So it could be that the initial sampling of people in your market have already seen your product or product type, and it is no longer producing clicks or “views.”
The workaround is to take ONE good item and list it in another location. Try a nearby city. I did this and found that a product line that had stopped producing suddenly racked up thousands (yes, thousands) of views in just a few days. No boosting, no tricks – except that I had original images that bots won’t find in other people’s listings. My photos, product, and ad were original and placed in a new market. Boom! Views through the roof.
That brings me to number three: Try to steer away from stock images, or images with white backgrounds that look like stock images. A lot of these are dropship products, and I believe that the algorithm is being tweaked to recognize these, so you’ll not only be ranked lower in terms of display priority, but your items will be put in rotation with other sellers offering the same product. Some successful sellers say that uploading original photos has the best impact, and I agree. Your photos, and especially your first photo, are the most important aspect of your ad/listing. FB bots can recognize duplicate images, or find images similar to yours. If 100 sellers have the same image, I would expect to be ranked low “priority” and put in a rotation – if shown at all. However, if you do have original products with original photos, then it could be that the product isn’t very good, or that the “first impression” market has already reached saturation.
Nobody is going to tell us exactly how the algos and bots work, and it becomes painfully obvious when FB is doing something in the background – especially when your views and sales suddenly plummet into a black hole. The best we can do is observe, test, analyze, and share information as we learn, while trying to stay “ahead of the curve” so to speak. Try some of these suggestions and let us know what the results are.
Is the seller obligated to disclose defects/repairs needed, etc, when posting in Facebook Marketplace. I purchased a camper, which in the posting stated everything works as it should. After the purchase, I discovered that was not the case. Am I in anyway protected?
Yes why are you limiting people on how many buy and sells you do daily since when? This is not a good option people will go else where to do their business
I posted something on Marketplace two days ago…it was “active” for a while, but then went to “available” and is not showing up when the item is searched for. What does this mean, and why does this keep happening?!?!? 🙁
I have been ripped of on market place. If it seems to goo to be true it is. My husband ordered a tool box 67.00 he got an oven not.ordered swimming pool getplastic things.
I live in Vancouver, BC where you rarely need a car. I don’t have a car, I am not interested in buying a car. How do I block that category from showing up in Today’s Picks”?
I have been looking for a particular item for several months, an 8 ft diving board. Occasionally there a new listings that I check out, but mostly it’s the same ones I’ve already seen over and over. Is there a way to “hide” ads I’ve already reviewed that won’t work and just see the new listings? It’s time consuming to go in each one to read it just to realize I’ve already messaged them and it’s the wrong size. Thanks for any help you can offer.
Facebook marketplace seems to have deteriorated severely in its algorithm’s
ability to filter results. My interests are furniture. A search like “French farm table” or “English furniture” generally brings up completely irrelevant results. There are also way too many ads for irrelevant products. Marketplace needs
a much more intelligent filtering process.
If you want to see an item or flag an item so that everytime it comes up on Marketplace then we see it (bedside tables) how do we do that on Marketplace. I have done it before but forget what to do now??
I sold an item on Facebook marketplace 3 weeks ago as a local pickup only. The buyer has not picked it up I have tried to contact them and they said they’re looking into it.
Facebook, you guys are a pack of dishonest phukwits.
Marketplace has become a legal place for Thieves to sell their stolen products, here in NZ its full of it, people selling products and the buyer never hearing back once they have paid, being blocked by the seller, or the seller shuts the account and opens a new one under a different name. A large majority of so called business’s advertising on your platform are scummy little chinese, who set up generic scam sites with the full intention of ripping buyers off. Every ad on my page, I check through WHOIS, and 90% are nothing more than scammers.
Now the fact is, you allow this to go on, purely because you make money out of them, which goes to show just what a pack of scummy you c*^t’s are. I read above your statement, Facebook and Market place are safer than Ebay, what a load of sh&t. Over the past 15 yrs, i’ve spent over $60,000 on eBay and Dhgate for my business and personal use, and never been ripped off. Ebay and Dhgate provide a buyer protection, as do PayPal who I use….what the f&^k do you lot do…PHUKIN NOTHIN, because you don’t give a s&^t so long as you are making money from these low life phuwits……both these scammers and facebook belong in the same cesspit as each other.
I have multiple items listed in one marketplace ad. In my other groups I can add my own comments to list each item and the cost. I cannot figure out how to do this on my marketplace item for sell.
I moved to a different location and want to access group from my new area but only groups from my old area are coming up. Also I can’t correct my zip code so people think I’m too far away.
I sold, shipped, and verified delivery of a MacBook on 4/22… it’s July 9th, Facebook still has not paid out my $500 (they DO facilitate payments). I shipped only after Facebook verified they received the payment and was holding it. Facebook stopped answering my emails with their “thank you for your patience” emails on June 18th. Now what???
My money is being held by someone. Facebook or marketplace one. I have a whole day of sales that has not been paid(payout date estimated as June 18th) I have had payments after that. No one answers anything.
I bought a lawn mower $140 and ad said no oil or gas leaks. 1st time I used it it was leaking oil. Seller tried to fix but it still leaks. I need my $140 back to buy another mower. I asked him to return money and keep mower. Waiting for his reply. How can marketplace help me.
yea well when you are shut down 3 times for no reason without explanation, i’ll comeback. 5* community recommended, not a bad word said about me. i’ve done nothing wrong. i only sell funko pops. yes 1 category but i kill it. they don’t like that? i can’t put up 10 listings before they shut me down. there are people with over 100 funko pops listed, but that’s ok? they pick n choose, hide behind an algorithm that i’d love to read sometime. maybe Matt from diehard 4 can decipher it. i depend on this income. they don’t tell you the problem, what you’ve done, or care to answer anything. it’s borderline criminal how they pick n choose. Zuck is in front of congress all the time. Didn’t they get hacked again recently? And they’re denying me listings? They’re day is coming. I can’t wait. I got away from ebay because of their fees and rules but hey at least they let me list. Go to hell FB!!!!
Any idea why it shows me things I’ve never searched in my suggestions? It only shows me boats, RVs an appartments right now. But if I scroll down to the sections I feeqent where you could press the three dots to “show less” ( not that that has ever worked) it’s only things I actually search. Like antiques, plants and furniture. No BOATS
Albeit inaccurate as Facebook must certainly does facilitate payment for items being shipped and they don’t ship your items but you can get the labels paid for and printed right from them, so they “facilitate” a little there too.
Is there a way to see your item purchase history on Marketplace? Not items that were ordered and are being shipped to you, but the local ones where you drove to the seller’s home, bought the item, and took it home.
The Marketplace rating system seems a bit unfair since anyone can leave a bad rating for any reason, yet remain anonymous to the seller. I provide detailed descriptions with my Marketplace items regarding condition (and some items have been FREE), so there is no reason for someone to leave a bad review. If it’s FREE and someone decides they don’t want it after seeing it, no one is making them take it. And if it’s not free and they don’t like the price, no one is making them buy it. Seems simple enough to me anyway. With all of my sales happening locally and in person (no surprises in the mail), there is no reason for a bad review. Besides, a bad review can be placed anonymous from someone who is just a jerk by nature. Because of this, I want to hide or deactivate ratings in my Marketplace profile. Unfortunately, the directions I found for how to do so did not work with my available Marketplace settings. Marketplace is not a regular business page, so the directions pasted below did not work (that is, there’s no “Edit Page” option on the Marketplace account page or “Settings” menu next to the ratings/reviews on the Marketplace profile page … at least none that I could see).
——————————————-
DIRECTIONS:
Go to your Facebook Page
Click on “Settings”
Click “Edit Page” in Facebook settings
Scroll down to “Reviews” and click “Settings” next to it
Move the slider to OFF
Click “Save”
I have a problem when I try to answer an advert selling something on Facebook’s Marketplace. I get the following message: “Confirm your mobile number
We’ll send a text message with a confirmation code to the number you enter.”
My problem is that I do not own a cell phone and when I try to enter my ground line phone number, I get a message on marketplace that says to enter the confirmation code they sent it to not realizing that it doesn’t go to my cell phone because I don’t have one.
What do I do now? Any suggestions and yes I have goggled it but cannot find any information because Facebook assumes everyone has a cell phone these days.
Are you using a tablet? It sounds like you’re on the mobile app vs. desktop site. Be sure you’re logged into “desktop site” not the “mobile” site or app.
I have been posting on Facebook Marketplace a few days and do dropshipping, but I still do not have the shipping option even though my account has been verified. How do I get the shipping option on my account?
One point of interest that you may have glossed over in your evaluation of Facebook Marketplace: If, as a seller, you have an ad placed and the item sells there is a recurring payment if you don’t manually cancel that through your account (which is not remotely easy to find on Facebook – I had to cancel via PayPal AFTER I was charged a second time for an item that sold over two weeks prior). My question is, why? Why would an ad continue to invoice, bill and receive payment after an item has been marked as sold? It seems a clandestine means to continue making money for a service no longer being used. You would think a an advanced technology platform like Facebook would have the means to automate a cancellation of future ad payments once the item had sold – unless it is intentional…
I listed my items last night,got alot of views but did I do something wrong? Is it because I joined too many fb sell groups or because I edited my listings too many times. I’m new,so any help would be appreciated. Don’t care for Etsy,now I’m confused as to why today NO VIEWS. Ty MB
No one on FB cares about weapons, adult products or drugs. They are reported every single day from people using marketplace but never removed. This is fact.
Not true. I tried to list a pair of pajamas with a weed leaf on it and I got told NO meanwhile there are thousands of listings with clothing with weed leafs????
Hello. Thanks for the info. But I am having problems after I place a search in FB marketplace on my generation 4 iPad 2. When I type in the search it brings up the items I searched fro but once I try to view the item for more info and pics it give me error that marketplace not working check connection and try again. But I have been unable to fix this problem. Any help will be greatly appreciated. They only other thing I can think of is that it started about the time my I oiled storage got full and my iPad has not been able to back up.
hello i am very disapointed with marketplace. i have been locked out and i dont no why, no one has got back to me about this and i no i havent done anything wrong to warrant this.
Same here blocked on Marketplace. I have a rental property that I put on there and I got a lot of responses, then they blocked me? I appealed but nothing but crickets after 3 days, it seems like a pretty poor platform so far. If they have an issue they should at least tell you what you did wrong. There was one lady that was mad because I would not accept an application because she had a Pit Bull which is a banned dog breed by my Prop Ins company I figured she might have complained? Can one nut case complain and get you thrown off that easily? if so the platform is very weak.
I know you aren’t facebook but I was wondering if have heard of Marketplace charging to list items. I can’t seem to list anything unless I pay a minimum of $3.
U havent answered my question.yet since9:00 your time about deleting my market place as that I reviewed I cant get them off my phone please e mail.me when ready to tell me how
I put a deposit on a car on Market Place. They still haven’t got the title. I know now that it’s a scam. How & where do I make a complaint? It’s still on the site!
i hate that facebook search in marketplace is just as messed up as searching for a friend where you get more results of not what you asked for than what you actually asked for. as opposed to ebay and craigslist that only gives you exactly what you asked for
Jokes are being advertised lately😡 don’t appreciate marketplace allowing the buffers! I seriously sell here and I’ve even had harassment ~ bullying on there with a pair of sneakers that didnt photo well! It was allowed😡 my items can’t be renewed/ what do I do after 5 renewals?
Hi there, l have a problem. I’ve been selling things on fb marketplace with success until a week ago, l no longer get any message regarding my items but I’m getting them from another marketplace that you have to pay for membership, why is this?
Who actually sees the items posted? I don’t want to tell the country what i’m selling, just local. And when i post on local sights it seems to double post if i do marketplace too
I was hacked after using my Facebook account for over 12 years. I had to open a new account. How can I again use Facebook marketplace to sell items. I can only list one item because I have a new account.
Every time I use Marketplace to search for items I have to set it up specifically for “local” delivery and so forth. Is there any way to make Marketplace (or Facebook) remember my settings so I don’t have to start from scratch each time??
Hello can you help me about my facebook marketplace boost listing? After they have deducted the desired amount I choose, it says “invalid request” and yes they deducted the amount already and the boost listing wont work. Still no progress.
Can you tell me why, after someone only makes an inquiry about an item, it gets marked as sold? This happens when I have NOT made any edits on it’s availability. Thanks
You said “everything you need to know”, but not everything is here. You don’t put about hiding comments.. I want to know, if I hide someone’s nasty comment, can everyone else still see it? Also, if I turn off commenting, can someone still message me about my item? Also, I can remove comments on my regular FB page that I don’t approve of, why can’t I do that on marketplace on my own post?
This is kinda annoying,post take 3 days to be reviewed.When hidding from friends we cant chose the channels, that’s forcing us to show to friends.Waste of time.Good to sell rubbish.
Hi can you help me please it’s my marketplace I put something up for sale and it is taking to long to put on the selling pages all I get is THIS LISTING IS BEING REVIEWED I have been selling a lot of things so know this is taking to long to go through do hope you can help thank you
Time for you to ask your credit card issuer to do a chargeback for the purchase.
When they question the reason, you can state that the item wasn’t received and that he is no longer reacheable.
That should do it!
Hi sir I ask about my one confusion
For facebook market place
Ma ne jb se market place join kya h mara facebook or page and
sanding coments restrict ho rhy h again again
I want know that khi is ky waja market place to nhi h
Thank u
I keep trying to comment on items, Ask if they’re still for sale, and make offers but it says they limit the amount to protect from spam and to try again later…. I’ve waited days and I still can’t do anything??? How do I fix this?
I bought an item that has part of it missing but I can’t find the listing to see if that was detailed in the post before I say anything. How can I see the original listing now it’s been sold?
I am a new user of Facebook Marketplace and put my listing on my desktop PC but I also want to see them on my android mobile. I have set up Facebook on my mobile but the ads do not automatically appear as the
mobile and the PC don’t seem to sync. Is it possible to sync the one account on two devices or do I have to enter the ads separately on both devices? Do I then set up notifications on my mobile to be alerted when someone replies
I have changed to a new iPad, I have uninstalled the fb app and reinstalled it, I have deleted my wifi and reinstalled it, I have the latest fb app. My wife has it on her iPad and it works fine. My market place won’t scroll further than 1 page. Driving me nuts. Please help
Hi pls help us whenever iam placing add in market place it is showing message in bottom of add (pls take action on this listing) for evry add same msg, and iam not getting msgs from buyers previously I get so many msgs but now days only 1 or 2 msgs in a hole day
Greetings
I am using Facebook Marketplace for selling items. It was working good for me and I was following Facebook Community Standards. But by now, my posts are being approved but no one is seeing/viewing them. Please help me.
Thank you
I keep getting people asking what other listings I have on Facebook Marketplace, but there is no way for me to send them a link to my Facebook Marketplace Profile so that they can easily see all my listings from there. Do you know of a way? Why do you think FB has made this so difficult?
Hello,
As a buyer how do I make my delivery stay on Local pickup only so I will not keep getting “Deliver to you” listings from other states far from me? I click on the local pickup line and it defaults back to all when I sign up. Also how do I make the Delivery Method list show up. It seems to do it at random.
Would like to no How tosell on Market Place and not have my Face Book Friends see my adds that I selling. There use to be a notification on my Phone that you would press if you did not want friend to see.
I now see it must have been removed
Please advise
I do agree with all of the ideas you have presented in your post. They’re very convincing and will definitely work. Still, the posts are very short for starters. Could you please extend them a little from next time? Thanks for the post.
Hi, I try to post product (phone only) in the marketplace, then my account was disabled by facebook with just say I didn’t follow community standards? Phone only also didn’t follow community standards? This is the second time I posted and was disabled. May I know where I can get help? Or text, or email facebook to get back my account?
im a seller in facebook market.many account sent me their inquiries.after I sent reply to them the messenger on market place says its the same person whom tries to downgrade my item that Ived selling in market facebook
whats the problem ?did he/she had spy app to see my conversation with different account? how do I fixed this problem
do u know if face book market place can send email to me when theres a reply to an ad ive posted . also, the same problem applies to my FB page …no email to say i have msg’s
I posted that I was looking for a specific item with photo. I received a response from “Jack”. “Are you still interested”. This response pops up when I wake up my phone but I cannot access it to respond. What can I do?
I would like to know why every time I look up something and when I click to go back to look at something else it goes all the way back to the beginning. How do I stop this. Thanks
I’m wondering why FB has an over 13 age requirement but Marketplace is over 18? My niece is 17 in June, completely independent and self sufficient but cannot access Marketplace simply because she is not yet 18.
how is it that, with most listings, you can ‘hide’ it (if it doesnt meet your requirements for whatever reason, and youd like to not see it any more). however occasionally an ad comes up that won’t allow you to hide it
Great blog you have here but I was wanting to know if you knew of any community forums that cover the same topics talked about here? I’d really like to be a part of online community where I can get feed-back from other knowledgeable individuals that share the same interest. If you have any suggestions, please let me know. Bless you!
I just posted my first item to sell on Facebook marketplace and immediately got hit with three random numbers asking me if the item was available still and if they could send me their code? What is the code? And are those people trying to scam me? When I didn’t respond right away because I’m trying to protect my information one of them told me to go to hell so I’m assuming that was likely a scammer but I don’t know please help
Is there a way to stop seeing a certain seller’s items on Facebook Marketplace. I have my suspicions about her products but have no evidence. They are just numerous, too good to be true and cluttering up my lists. Plus when I inquired about a post, she “didn’t have that one”, but “had something else”, but no pictures of it. All very much red flags to me.
How can we get in touch with Marketplace if we have a problem. I have emailed them 3 times on the Help Request section and it has been a week with no answer. Is there anyway I could reach a real person?
when i list on FB Mkt Place – I don not want it posted for my friends to see. Can you help me. I see after I add a listing a shaded gray box and you can click the blue box. Which color do I click to block my friends from my listing.
I think it’s a bunch of crap that if you post on marketplace to many times FB will not let you post anymore. I live almost 3 hours away from Ft Worth and am driving there today. I need new tires for my truck. I cannot help it if there are a lot of sellers with my size of tires. I should be able to message all of them if I want to. But no, now I cannot message them for who knows how long. And I am fixing to go to Ft Worth hoping to get a good deal on tires, thanks a lot FB. I through marketplace was a buy and sell site. Did not know I was limited to how many people I could ask about the item they have for sell
Not every to know about marketplace!
I can’t enlarge photos on marketplace. Does anybody know why. I can do it on Facebook post but not on marketplace.
Hi im reseller in fb marketplace.from ntoday morning onwards u can’t be access to marketplace,is there any mistake done by me will please explain and resolve it as soon as possible,thanku
I just sold two items on Facebook Marketplace, here’s everything you need to know:
Firstly, It’s going to be stressful. Be prepared for a lot of time wasters.
People will ask you if you can post it (had one asked if I could post the inflatable kayak I was selling which was too big to be accepted by the local post agency). Then she said she would need to ask her parents to pick it up and then never got back to me. All the while other people were constantly asking if the item was available.
The second item had one guy arrange to pick it up one morning and then no show so I offered it to the second buyer. Then the first buyer turned up a few hours later so I had to let the second buyer know, all the while getting messed around myself.
If you only intend to sell locally and not post then I recommend to state it on the listing. I didn’t and I got a lot of people asking if I could post. Also a few asking if I could bring it up to Sydney, a 3 hour drive away which was just plain cheeky.
Why is there no way to contact anyone when they decide something is “against” their rules? I have a genuine Seiko watch – and they decided it wasn’t allowed! Also collectors items coins. Not legal tender so what’s the problem?
Hi i have been blocked from market place from selling my xmas items. I am not sure why or what i have done. Support will not reply to my messages any suggestions on what i can do to contact them. I run a small arts and craft that i see on mp.
It looked great , until fb asked me for SSN Bc I made $599 per year !
I made a bit over $400 and I’m not going to give my SSN on social media !
So my payments are on hold !
Be careful there !
Facebook didn’t reply to my email for 2 days ….
Why can you only renew a listing 5 times? I sell signs that all profits are strictly for charity every year. They are the same signs. I tried to add them this year and it wouldn’t let me renew it. It said they had been renewed 5 times. Yes, last year and the year before. This year I tried to delete some items and they still are there. Also, the items I do have listed, I can’t find them anywhere. A person tried to send me a message about an item and she said I never answered her…I did, I even took a screen shot and sent it to her…She never got the original msg. What’s going on????
I think it’s better than ebay and Craigslist, even though you get more flexibility on Craigslist.
I also like their local pickup options like Phlatbed or Dolly.
The problem is Facebook police wants to limit your messages you can send to people for doing business they are already trying to control to much mind your business Facebook if ya want help take that( is this still available) off of there that people seem to push for fun
hello is it alright if you post the same pictures of listing from other people on your facebook marketplace? Actually it is from my girlfriend and we are in partnership on this business. I let her post first then I will use the picture she had posted on my own facebook marketplace.
I am new to Facebook and I am trying to sell some items on Facebook. It is only allowing me to post 1 item per day. It says limit reached and is temporary. How long do I have to wait to be able to post multiple items?
Marketplace has some issues. They need to be resolved e.g. why must I only be able to post one picture at a time. Ridicu, waste of my time. I also like this view how many views I had. Not any more.
Wish there was away to seek redress when an item is refused. I listed 4 watches. Two were accepted. Two were refused with the implication they were fakes. They are NOT. But who do you tell?
I find it annoying that you have to list an item as a round up number rather than what you actually want… example… you want £2.50, but you have to list it as £3 and explain in the description how much you really want. But the higher price often puts people off. If you list it lower, but explain how much you really want – people don’t really like that.
Is there a way around that?
FB have banned me from marketplace with no explantation or chance to resolve whatever the issue is, at the moment anyway…
I registered for Facebook Marketplace assuming I would get my location My Marketplace is coming from India. What is going on? How do I get a local Marketplace ? Please help.
The new Facebook Marketplace is a total mess. You can not sort by Newest Date Listed in the categories anymore only in browsing. When you see a listing you do not know how old that listing is anymore until you open it up now. That is a big waste of time. The older version was much better and easier to operate. I will be using the Cragslist and others now, because at least I can tell how old the listing is without having to opening it up!
How do i hide my listings under my id.i don’t want my followers to go on my listing and see all my items on list.i just want them to search for the item
Where are the answers to the 204 comments? Reading only someone’s question doesn’t help unless I can read the answers too. I hope someone is responding. Please advise.
I didn’t see the answer to my question. On my iPhone how do I see all items a seller has. It used to work by clicking on their name. Now 90% of the time it brings me to their profile even if they have other items available. I am extremely frustrated and angry. I don’t have the extra time to do this!!!
this is more of a Technical question.
When I press to see conversation nothing comes up and it has me blocked from selling anything what do you think the problem is?
Alls great…explained clearly…however just not what I want to know. When I list something I sometimes get. “Per item” showing under my photos and confusing everyone. Help
I have Facebook marketplace and enjoy it very much but for the last two days I cannot scroll down and see any listings, why is this have I been blocked in someway and how can I fix it?
Me too… I’ve appealed, they let me back on… then blocked me again today, and end of, and wont let me appeal again. SO annoyed… I was in the middle of buying something – now lost out as the buyer thinks I was mucking around.
Too far to scroll down – didn’t see this so have contact you via messenger.
8:47 PM
you don’t tell us how to edit the price or pictures in multiple groups – can’t seem to add photos other than marketplace listing. Seems like you have to go to each group individually to change price!!!! NIGHTMARE
Hi! I am trying to advertise on Marketplace that I am looking for a certian itam on marketplace but when I write it out it says I am doing something wrong. How can I fix this?
So I don’t want fb popping up all the time when I’m on my. Nowhere to separate the two. I have to have fb to have mp correct? Another hook. I’ll set stuff at curb for free! Sick of all things fb
Hi Aashish. Do you know if there’s a way to use an alias on FB Marketplace? Because what if I want to sell unwanted gifts from relatives? I can’t find a link to this topic. Please help! I don’t think creating a new account would solve this.
When I look at an item on marketplace then try to go back to where I was looking I have to go back to the very beginning and search through everything all over again to find where I left off. Why?
Under my profile in marketplace my new listings do not show, only old listings. Does anyone know how to make all of my listings show under my marketplace profile.?
I am selling on marketplace but most of the times when it is posted is said “sold” or Marked as Sold soon as it shows up on the site posted to. How do I get it to just show the 3 dots for message thx
i am using fb market place on one device and it has been flooded with small ads from a market place shop. But they don’t appear on my other device. how do I get rid of them
Marketplace won’t let me post a free item and I entered 0 as the price. And ‘free’ is a buyer category but not a seller category so I had to enter ‘miscellaneous’ as the category.
I have items on fab and there are people interested and want to buy but when I click on there name to answer there questions the-screen On my tablet goes black and I can’t answer them
Suddenly, when I enter “selling” I don’t get a tally of views for my items that I’m selling on Marketplace. I’m quite sure people are seeing my listings but I have no way of knowing. Haved I inadvertently disabled this feature in some way?
On my android phone
When I am listing in Market place it only gives me a few group options (some of which are not even relevent to what I am selling) and I have many more groups that are not showing.
How do I change this so that I can list in the most groups that I belong to that are not coming up as an option?
Same here, I’ve asked FB about this numerous times and of course, no response. Quite annoying when you don’t know how many views your item is getting. I’m going over to eBay and Gumtree.
Marketplace is definitely better than ebay as you font get charged a monthly fee for the account and theres no extra fee for more items for sale. Also, it operates on an honor system which keeps buyers and sellers comparatively more accountable. Though the option of shipping is available, marketplace thrives more locally. Lately there have been too many advertisements and spammers crowding sale pages which is taking away from the social market experience.
I recently purchased a rug from someone and it said smoke free home and good used condition. Couldn’t see before picking up, but have always trusted on this site. Animal feces and urine stained is not good used condition. I am trying to clean. I can’t resell because I would be embarrased! Any ideas? Should I contact the seller with my disappointment?
Hi
Just wondering if you could help please, on my Marketplace I am not able to chat to the buyer or seller. It allows me to send “thumbs up”, but don’t allow me to write and then send, it comes up with the error “couldn’t send”.
when I look at the photos of objects for sale I see those 3 symbols to the left,, one is for contacting the seller, but what is the curved arrow for and that square between the two?
Ok,first off it’s great! Only issue is you can’t leave a review for future potential buyers, like warnings! I have since been in contact with a seller who just left me hanging after we made arrangements to view the item. Not only that but there’s no profile on Facebook of the individual. Is that possible? How can someone post on FB marketplace without a profile. I have rated this seller but that is all I’m allowed to do. FB only wants to hear about policy breakers pertaining to items sold. Very dangerous indeed
When you link your item on FB Marketplace to other pages on FB Marketplace and you mark your item as sold on FB marketplace do all the other locations list the item as sold?
Who are the people that check your sites when you sell. The told me to combine it all together but they are for different areas and now I dont get anyone looking. It was better when I did it for single listings
All nice descriptions but the problem is the system does not work. The most important feature of a marketplace is the sort function. When you enter it it will show you very old listings and scrolling does not work. Then you select sort but it does not work. In my case I looked for laptops – hundreds of very old listings. sort by date newest and they all go away with nothing found.
It’s useless, my listings are continually removed by Facebook claiming they breach their policies, and I am banned from marketplace for attempting to sell a tinplate vw van ornament, and appeals fall on deaf ears, and won’t tell you what rule it breaks. I’ve even tried posting items that other people are already selling with no luck.
I was selling items on here and all of a sudden my messages were being grouped together coming under Facebook Marketplace message and has black question mark on everything and I would like to know why? Please help. They no longer show individually
I purchased something from marketplace they said if u don’t like it or if it has some defect then it will get replace n u will be refunded but the seller stopped responding when I told him about the inappropriate item I got.plss take some action regarding this as soon as possible I m in great bad condition.
I paid for something on FACEBOOK marketplace and was scammed. It meets the definition of a covered transaction and should be protected. FB said since I willingly gave the money to the guy it’s my problem. I paid through marketplace and the guy won’t give me my Goods and stopped Responding. FB has not honored its protection.
I would like to know how i advertise that i am looking for a car part for my vintage car. So far i have tried and failed. Facebook sends a message saying something is wrong with my listing. Please someone tell me how to get this right.
I posted an item for sale and market place asked me where I wanted to share it. Now I can’t remember where I shared it, so I can not see if anyone responded. Where can I find out all the different marketplaces the post went to??
I would love to know if a buyer knows you’ve reported them. I’m tired of all the asking if something is available….respond right away, and then nothing at all. SOME see my response, but they don’t respond back or acknowledge. Others never look at my response. 🙁 It’s a huge time waster! Then there’s buyers that schedule to pick up at the meeting place a couple days in advance, then the morning of I message to confirm we’re still meeting, and they don’t respond, OR they see my ?, but never acknowledge. SO RUDE!
I have been removed access from marketplace because I advertised for sale some trainers for my son, one of the pairs were adidas trainers which it said on the trainer so I wasn’t lying but I was told I was breaking the commerce policies……HOW as I can see that other people are doing exactly the same and do not appear to have been blocked !!!!!!!????????
Hi Marketplace. I just want to know why I am restricted to reply on the inquiries I have on marketplace. What do I need to do. I have lots of inquiries but I cannot reply to them.
Why does Marketplace show other Groups you are members of under “Things in Common”?
I don’t really want this information showing when I post items for sale and potential buyers view the advert. How can this be removed?
Thanks
When I get on FB marketplace click on a picture of item I’m interested in the picture comes up blank. This has just happened recently. In the past it was working fine
You have no information about deleting a page/in a category.
I made a page, placed it under the art section. Now I cannot remove it.
How to delete it would be nice!!!
Last week I was able to open marketplace itens to contact sellers. This week, nothing opens beyond the initial pictures of things for sale. I want to know why. Have I been banned somehow? & if so, why? Or is there a way to reset something. I’ve had to use fb mp to purchase things as we have recently fallen on harder times with a family tragedy. I don’t need to be punished for that. A death in the family is hard enough.
How is it possible to search Market place in other countries I visit often? Cannot figure it out. The search always comes up with my location only??? Thanks
Why am I getting Marketplace posts on my timeline from all over the world instead of just my local ones. I can go to Marketplace and see the posts but on my timelines many aren’t local but from Asia… what happen ?
Like Your Site. How can I get rid of the “Boost Listing” when I go to sell something in FB Marketplace. It is highlighted and seemingly no option to say NO. Also, would like to know your opinion of Boosted Listings. Thks
Sales posts used to open with the relative item in the relative group but now without me doing anything, a sales post is taking me straight into marketplace mixed in with everything else. Can I change back ? please.
Why the number of messages from Facebook marketplace have dropped suddenly for the past few days. This started ever since boost listing has started in Facebook marketplace. Without boosting I was getting good number of people’s response.Facebook is doing this intentionally to make money.
I got kicked off marketplace for listing a pair of leggings and a pair of sneakers. No one responds to appeals – my appeal has been “pending” for 15 days (says max 7 days to review). While appeal was pending (cannot be edited in pending mode) they removed me completely. This seems to be getting more common so if fb want marketplace to succeed they need to review their algorithms!!
I ordered and paid for perfume trough Marketplace on 14th March 2019. To date (25/4/19) I have not received the perfume or a refund . The seller – Dale Deeming – is a complete fraud!!!! Can you get my money back for me ?
I had an item for sale and it was ppu, several people were contacting me enquiring so I wanted to let people know that it was sold ppu. I clicked on the sold button and then all the contacts were deleted! Now I have no contact info for the person who is buying it! Then I have no idea who was next in line in case this lady is a no show. Is there anyway to get those contacts back?
How do I contact someone to find out what the problem was with the stuff I was posting and why exactly I got kicked off removed from Marketplace cuz I see absolutely no reason for it.
I have the same issue, I posted the sale of an Iris (flower) and it was flagged for been inappropriate, a flower?? how can I contact anybody to be able to solve my problem
I’ve had the same problems with selling on Marketplace. They will review your ad if they see key words like any animal, vintage, authentic..etc. They are still reviewing my ad because I have Victoria secret jeans and Adidas shoes. Crazy! They need a decoder on what key words to avoid!
Trying to sell a handbag and u blocked the post due to not following policy! You have since blocked me from using marketplace!! For selling a handbag!!!!! I need someone to contact me!
My husband has been banned from using market place and doesn’t know why he did not do anything wrong , how can he be allowed to return to market place?
Same as, been selling for a while mostly my kids clothes no fakes nothing, then kept getting listing under review now I’ve been removed saying my listings go against the commerce policy absolute joke I’m fuming 😡
Same here. Have been buying and selling with no problem. All of a sudden for no valid reason my items are under review and I’m removed from Marketplace for no reason. I can’t even buy now. WTF?
Of course, this article was wrong even when it was written. You can remove anything from Facebook, including this obnoxious Marketplace spam boxes, just by using “Social Fixer”.
I sell and buy, but for some reason market place put my items in review and nobody can see them, all my items are originals .
Then I can see hundres of fake watches and purses and market place let them post. Its this place supposed to be 4 fake items or what? I dont get it.
Account is constantly under review with no clarification on how to fix it. I successfully both sold and purchased things the past weeks and all of a sudden it’s closed. I can’t even sell within the groups I have posted in before so it’s seems to be universal. It’s very frustrating. It would be helpful if Facebook marketplace identified the exact item and the exact issue associated with it. When you have multiple listings then automatically get shut down it’s ridiculous. Of course there is always Craigslist’s which you have to be way more cautious with as far as meeting people but it never fails, you can post anything in there within reason! I just don’t know how to fix this constant glitch.
Account is constantly under review with no clarification on how to fix them. I successfully both sold and purchased things the past weeks and all of a sudden it’s closed. I can’t even sell within the groups I have posted in before so it’s seems to be universal. It’s very frustrating. It would be helpful if Facebook marketplace identified the exact item and the exact issue associated with it. When you have multiple listings then automatically get shut down it’s ridiculous. Of course there is always Craigslist’s which you have to be way more cautious with as far as meeting people but it never fails, you can post anything in there within reason! I just don’t know how to fix this constant glitch.
Don’t like Market place as lists goods I put on other selling sites automatically and have had some weird people harassing me which does not happen on the other sites wish it could be deleted. Makes me wary of using other selling sites on facebook
Hi I can’t buy or view anything on marketplace it was fine until a couple of weeks ago but now when I click on an item I just see a blank page with the item discription at the top. I am missing out on loads of things I would like. Any idea how to fix it. I am on an apple iPad thanks
Why can’t I open the picture on the marketplace ads….it will come up but when I go to click on the item for sale to get info , it won’t open. Is it in my settings?
Marketplace facebook the format sucks you can’t look for just what you need for example if you search a “ford f150 4×4” you get cars, trucks, washers, dryers exc. what good is the search. its terrible 1 star
When I get on fab marketplace, go to categories, click vehicles, see a vehicle click it the next page comes up empty. All the other categories work right, how do I fix this?
Their should be a place to get a hold of administration to see why a post was being held up or what’s wrong with it.thats how it goes with no communication between marketplace and seller.
I spend hours looking at items for sale on the Marketplace. Now all of the sudden when I click on an items picture, it opens a new page but there is nothing to see. The pictures aren’t opening..how do I fix this issue please? Ty
How can someone reply or ask questions about my MARKET PLACE TRUCK ad when there is only “share” when you hover over picture (other people also have message,save and share) and when you open ad! No DETAILS button, NO message, No “make and offer” Nothing???
If we get this corrected will it only go to message or can I have it come to the email requested for this?
51 people have looked at it and I can even respond to myself?
I have certain brands listed on my recent searches that I check throughout the day. Starting while ago when I pressed a certain shoe brand, all brands of shoes cane up except the brand from my recent search. On top of that, the location is not my location. Can anyone tell me what I need to do to correct this? Thanks
I just feel annoyed on how inaccurate the result every time I search. I hope facebook can also have likes and dislike so the seller will also know how bad is their post. Like too few details, so there will be interactions between the seller and buyer, so seller will also improve the way they sell the product. We often use facebook in my country and it’s a big wow to us that facebook open a marketplace, hope for some improvements.
Yes, I understand your frustration regarding the search function as it’s very glitchy. For instance, I get varied results searching “Axial SCX10” (for example) versus searching “Axial” and “SCX10” separately. Therefore I’ve improved my search tricks/tactics to enable more bounty found for me. Haha
FB’s Messenger App has a ‘seller’s rating’ which I don’t understand how that works because there’s not even a seller’s profile when I use Marketplace on there. (In fact, as of the last Messenger App update, I cannot access the actual Marketplace because it’s not accessible through Messenger unlike previously or at least I cannot figure out how… other than using my phone’s browser open with Marketplace which thankfully I never close.)
Ratings will always be humanly flawed regardless because of malicious use or clashing egos perhaps. Also, how can someone fully judge a seller or buyer based on, for example, 2 negatives out of 20 positives where they received negative rating from grouchy or jealous people? A slippery slope indeed. However, in your case, many sellers do need to be educated about creating a basic ad because so many sellers are too lazy I suppose. I can relate because I find it annoying and personally insulting that “I” have to ask for simple, but yet very important details which the seller didn’t bother with.
I’m not sure how far Marketplace improvements will ever go because none of my posted issues have been ever dealt with on FB, but I find that the same goes for all these types of online sites to be fair. Ad revenue is top priority and nothing more – which is not fair because that revenue partially comes from us and there would be no site if it wasn’t from all of us frequenting the site. I currently find Kijiji and Letgo to be the most poorly managed sites with all the perpetually annoying spam (duplicates, triplicates and even quadruple copies of ads) along with a contrived and apparently useless flagging system. Sadly, FB isn’t far behind them as I’ve found.
You are left to go forward to filing your complaint with the local authorities and through small claims court if it goes that far. Good luck relying on FB because it is a ‘he said, she said’ deal and they will not bother with it because it is between two people in public… however, if you wish to try your luck, go to your FB page and click on the “?” from the right side on the top blue bar, then from there, click “Report a problem.”
– Also remember that many self-professed people are actually not ‘truly’ religious at all asides from going to the church or mosque to pretend to others (and perhaps themselves) that they are good people. Salam.
When doing a search and I click on an item, after reviewing the item, I’m then taken back to the beginning of the listings –very frustrating to scroll through again to find where I left off. Also, where’s the button to see the most recent posts first?
Thanks
I share your aggravation. I find the ‘last ad clicked placemark’ loss apparent on many buy/sell sites and it’s very irritating indeed.
A trick is to open up an interesting ad using a new browser tab or window by right-clicking the mouse while in Firefox, then clicking “Open Link in New Window.” This method should be similar for most if not all browsers. I swear this saves me from lip-syncing a lot of profanity. When I’m done looking at the ad, I shut down that extra window and continue perusing the pile of ads in the primary window. I repeat the process for other ads I wish to open up without disturbing the main listings.
Lastly, as another of my major gripes with Marketplace (which I complained to them to no avail), ads are simply thrown into the mix without any sorting. I’d LOVE if they’d make an option to sort. Sadly there is no such button available for us.
A trick there is to ‘follow’ items you frequently search for – even if it’s broad term like “TV”, it will alert you to ‘new ads’ and mark them as such in the pile of ads thereafter, however this has repeatedly failed for some technicality as I’d be alerted to ‘new ads’ only to find none or find that the newer ads have been scattered around like usual. It’s better than nothing I suppose.
I WAS USING MARKETPLACE TO BUY AND SELL~THEN I GOT BANNED FOR NO REASON ,AND WHEN THAT HAPPENS YOU CANT GET INTO YOU BUYING AND SELLING PRIVATE GROUPS EITHER ,,THEY SAID I WAS SELLING A LIVE ANIMAL ,WHICH WHAT I WAS SELLING WAS AND ANTIQUE FRAMED PICTURE FROM 197O,CLEARLY ITS SOME KIND OF ROBOT OR SOMEONE THAT CAN’T TELL THE DIFFERENCE ,,IT’S EVEN IN A FRAME AND IN ALL BLACK AND WHITE EXCEPT THE CARPET ITS LAYING N , I PUT APPEAL IN AND THEY BANNED ME THEY SAY FOR GOOD,LOL WISH I COULD POST THE IC ,,THEN LL WOULD SEE ,,
That’s disappointing. Did you even get this solved as in dispute their ruling to your ad? I’m sure we’re all interested how long you were or are currently banned for – if you didn’t manage to reverse their lifetime(?) ban ruling.
I’ll share my experience of trying to post an ad for some TV parts where it was refused and not allowed to be posted because ‘they’ claimed it went against their policies whereas there was absolutely nothing “illegal” regarding my ad. Haha. I disputed their claim, wanting to know where/what the issue was and was ignored, so the ad still sits there in limbo after a couple of months. I sold the parts on a competitor’s site instead. What choice did I have? Sort of ridiculous when people are alternately allowed to post ads for fighting knives and nicotine chew, right? Yep.
How do I make my forsale post to only post to groups
That I choose instead of automatically posting to Markstplace.
There are particular sights that I can sell certain things on
That the Market place keeps rejecting . This is driving me insane
Please someone… Help!!!
I don’t give a damn about what people have to sell or want to buy. If I want something, I know where to get it and don’t need lead around by the nose. I see these ‘suggestions’ as harrassment and should not be mandatory but an option. I belong to 4 military facebook groups and they are unit or theatre of operation oriented and accept NO outside postings. I wish facebook people could get that thru their thick skulls that all that spam is unwanted.
Why does marketplace hide the group the item is listed in? I prefer to see it in the actual group so I can see other comments, how many people are in line, etc.
I have been blocked from market place and would like to get back on. Have tried everything and do not know what the problem is I have not done anything wrong any help please it provided a bit of extra income that has now gone dry
I am also getting the same comment. I posted my bike and it sez “Mark as Sold”.
I thought I made a mistake, so I deleted my item and re-start all over again. Then it was the same “Mark as Sold”. Help please!
When I post an item it always comes up with the comment “Mark as Sold” If I post it as “available ” then the title reads ” sold ……”
I can’t seem to change this to read “Ask for details ” or something similar
. HELP
This sucks, if you are looking for a specific item ie: wheels for your car. You have to contact everyone selling wheels and ask what they fit, or just ignore this useless app
Every time I log on to Facebook and check the marketplace it sends me back to Seattle when I have clearly selected Fairbanks Alaska several times period and changed back but like I said every time I log back on it turns back to Seattle
If not (or if someone else has this issue), perhaps renew FB’s cookies. I seem to recall similar happened to me when I was shopping in a neighboring city and my location was seemingly stuck there. What I seemingly remember is that I logged out of FB, flushed the brower’s cookies, then re-logged into FB and it corrected itself.
You know how I can block people from seeing my name when I post something on Facebook Marketplace? I don’t mind if they see my first name but how do I block my last name?
No, you cannot as your post is undeniably tied to your account anyways. That’s the whole point of anti-anonymity within the Marketplace, silly. Stick to Kijiji if you’re looking for privacy. ;-P
Just ridiculous that I had Marketplace blocked for unknown reasons. I only sell clothing and shoes. I have for 2 years and then all of a sudden blocked.. Just disheartening..I only post like 3 times a week. Any ideas?
Market place sucks! 3 times they denied me from selling a challenge coin, yet many other people are selling thiers. I ask them what the reason is in an appeal and they keep saying DENIED. It is not real money, so it is not a restricted item!
I been blocked out of marketplace and have tried to get back on numerous times and different ways….I read many others have been blocked and not able to get back on…I’ll stay with ebay as Marketplace is a BS for me!
Tried to buy a truck through Facebook Marketplace, but want to get some answers first so i called a number to Facebook marketplace customer service and after talking to Allen Walker [if real name] i place the order and paid by gift cards as told to do. I did’t receive the truck, so i called Allen and he stated the seller decided not to sell the truck , so i said i wanted a refund back. He stated that the only way was to sent more money so he could add it to the cards and then i could get my refund. i sent the money and when i checked for my refund, there was not any money on the cards. So i called him again and he stated he made a mistake, so again he told me to send more money. I know mistakes can happen so i sent it. It has gotten up to $10200.00 and he kept asking on more money and i said no more money. He got upset and said i was going to lose my money and DO NOT CONTACT HIM AGAIN. I told him i was recording conversations before and made notes and still have the cards. I also him i was sending it to Facebook Legal Department and other legal places. This has been going on since August 2017 and as of 2/28/2018.
I saw anther phone number 800-368-6135 and talked to them about what happened and they said they could get my money back if i would send them $1000.00. I guessing they are scammers also.
Sorry, but that cannot be done even though your city is ‘officially’ where your ad is actually posted to as FB allows shoppers to do extended range shopping or even choose different origin cities to shop in.
The logistics behind FB doing this is if someone lives out of the designated city and doesn’t mind traveling for something. Bear in mind that people sometimes travel between cities and thus are able to plan out online shopping trips. I admit this is handy for myself as I’ve traveled to the next city hours away for purchases in the past.
Include in your ad that you only do “local and in person transactions” if you feel inclined to do so.
How come for some people, me included, the marketplace icon doesnt appear on my phone app or on desktop. both phone and computer are up to date. language and region is set for english and united states. have tried uninstalling and reinstalling, clearing memory cache… apparently im not alone that it happens to people. I have even “liked” and joined the facebook pages and marketplace groups….
It could be a good thing BUT it seems the page is not monitored at all.Im a cash buyer and have messaged people on a lot of items within 20 miles…………..but I never get a reply and the item is still for sale.Or its posted for weeks and your told it sold weeks ago.People aren’t removing sold items,as well as bumping unsold items up everyday as if they just posted it.And you have no idea how long an item has been posted if its over a week.I gave up.
I agree that’s frustrating. I don’t understand why it doesn’t list the exact date the item was listed. When it says over a week it could be 8 days or a year. 75 percent of the time they don’t have it anymore, changed their mind, or moved.
There are lots of issues which FB don’t care about. Most vexing, as you know, is the lack of most recent ads (you have to employ the ‘Follow’ option and that’s no guarantee the most recent ads are marked as such because it’s a higher rate of not lately.
The other gripe is the spam – convoluted reporting system that is apparently ignored, so you’re best to waste that time ‘ignoring/hiding’ posts than reporting them, I guarantee it.
There is a “Free” item category, but FB doesn’t care about anyone marking their cost ads for Free (attention trolling). On the flip side, FB doesn’t give the option for ‘Contact for Pricing’, etc… just a spot for one price and/or mark the ad as Free. A lot of people are smart enough to mark ads as: “12345” for multi-items with individual pricing on the pics or description.
As much as FB wishes to brag that their Marketplace is the best online site, nope… I’ve had worse luck with d-head sellers/buyers on there than, say, Kijiji or the like.
I’m receiving a pop up error message every time I inquiry about items in marketplace…
MESSAGE NOT SENT
The action attempted has been deemed abusive or otherwise disallowed.
I have no idea how to remove it or why it is appearing…..
please help me… thank you
So how do I opt out of the Marketplace? I only want to sell in and to my local neighborhood. What if I received a gift and I want to sell it? I certainly don’t want my friend to see that I am selling it. The sales groups are private or public for a reason – the Marketplace removes that and anyone can type in your name and see what you are selling. How do I opt out?
It’s probable that you’re a ‘newb’ to Facebook and have a newish account? This is how FB shakes down Marketplace spammers who rotate multiple accounts which are sometimes temporarily banned, and basically ‘unknown’ people from entering the Marketplace community.
I don’t have a time frame to offer nor any advice how to boost quicker access to the Marketplace. I am currently trying to get a friend onto FB and wish to monitor how long until the Marketplace is available to her whether it solely depends on time, activity or friends.
Having said the above, I have indeed noticed numerous complaints lodged to FB regarding problems with accessing the Marketplace, so I can’t rule out technical issues or perhaps a banning situation. I personally never had a problem with accessing the Marketplace, but also can’t recall when Marketplace became available to me in the beginning.
You’re always welcome to contact FB regarding your query as it could indeed be a glitch or more realistically that you were banned for not abiding by their posting rules. Simply log into your account and click on the “?” on the right side of the top blue bar, then “! Report a problem” and fill out your query in “Something Isn’t Working.” I believe FB should let you know what the issue is regardless.
For the past week when I click on an item for sale the photo of the item disappears and I can only see the description and no other photos. Very annoying! The only thing I had done was upload Google Chrome, so I deleted it…didn’t fix the problem. If you find out please let me know and I will do likewise!
Facebook marketplace keeps telling me to update my number my number has never changed what do I do?
Can you access Facebook Marketplace without a cell phone? It seems something has changed and they want to see a phone verification to access an item to buy, but I don’t have a cell phone, only a computer. I used to be able to do this before. What do I need to know to access FB Marketplace without a cell phone or app?
I want to know how they watch for scammers, I’m sure they don’t, but News has reported on FB MARKET place scammers, Google has a big list of them, so they are thousands on FB MARKET place so I started reporting them. Ppl are tired of seeing them, all from dif countries, and some are sexual content, usually from Mexico, disgusting videos, I report them everyday, scammers posting Amazon and FedEx and Pepsi jobs, stay at home jobs boxing makeup, all scammers, and whomever is suppose to be watching out for scammers isnt doing the job, instead they message me saying the video was removed but it’s there again within mins, and job scammers, rental scammers, are never blocked from the site, why aren’t they watching what goes on ? Its rediculous and very annoying to go thru the scammers everyday. Plz tell me why I was blocked from commenting on FB MARKET place
For the past month or more we have thousands of scammers on FB MARKET place, they post Pepsi or Amazon or FedEx is hiring etc,plus sexual content and I report them everyday, it gets tiresome seeing them, so suddenly I am blocked from commenting on FB MARKET place, whomever the FB MARKET place ADMINISTRATOR are, they do nothing about contents of a post, instead of getting rid of the scammers they chose to keep me from commenting. It’s not the FB MARKET place ADMINISTRATOR, it’s the fb people. Who are they and why do they allow all these scammers to post bs ,its annoying
I have a Exclamation point on my Facebook Marketplace listings page and I don’t know why or how to get rid of it , Anyone Know ?
I was ban on marketplace for a add that I placed for item that marketplace said was not in the not with in there rules but Facebook is allowing sales adds from the company for the exact same thing only its brand new is this not a double standard?
I want to sell my old car s please open my market place
Is there a way for me to see and ad that I responded to about a year ago. I need the phone number to ask the seller a question.
I buy and sell often on Marketplace. I have 2 homes and often sell items and purchase furniture to repurpose. On February 1, 2023, Facebook asked me to prove my identity by entering my phone number. They said some unusual activity was detected. So, I followed the directions. The same day, I was notified that I went against community standards and my account access was blocked. I asked for reviews and only receive canned responses, with no exact information regarding my account. I sold 4 household items in January and received excellent responses. So why close my account??? I can only presume I was hacked.
Regardless, Facebook refuses to respond to my requests and speak to my account specifically.
I would like my account reinstated. What now? There doesn’t seem to be one human to speak to.
HELP!!!
I have items posted on the marketplace for months and all of a sudden whe I go to renew the item goes against our policy I like to know why is that happening
How do I get a financial report if my Facebook is banned permanently?
how do i change my auto replies from marketplace in messenger?
Is it possible to do a search for an item that was posted & sold on the marketplace??? My son’s car was stolen from the parking lot of his apartment complex & a friend sent me a text & told me that someone had the exact car & was selling the parts in the Searcy/judisona/Beebe online yard sale. I’m thinking it was my sons car but since I live in Texas then I can see any of the items listed. & wanted to know if it was possible to search for a listing
I’ve seen other ads listed for people looking to buy a certain item. I posted a photo of a cabinet I’m looking to buy and publishing of it was refused.
Hi, my Husband and I both have Facebook marketplace but he gets listings from US whereas I don’t.How can I get rid of the US listings for him?
I block and I block and I block certain categories and it does ABSOLUTELY no good whatsoever.
It’s frustrating to try to scroll through Marketplace and over 1/2 of the items for sale are from categories that I’ve just blocked. It’s horrible.
Im beginning to think that Marketplace is trying to suck on purpose.
Then the scams. I’ll see 8 or more of the EXACT picture and post in a row for sale. How is this even possible ? I’ve posted items for sale, and marketplace won’t allow me to post a 2nd item if it even closely resembles my 1st post, yet I see 6,8, or 10 of the same post in a row.
This is a multi million dollar selling platform, and I can even simply block certain categories. Sad.
There are hundreds of scammers everyday on FB MARKET place foreigners that scam, News stations have told about them and I report them everyday and FB MARKET place stopped me from commenting on sell sites, they have no idea how to do their job
Recently my photos posted on Marketplace appear with gray boxes on either side. The boxes interfere with the image. How do I fix this?
Active means that your item is posted for sale. It live, buyers can see it. Inactive means its not available for buyers to see.
You need to update your article. This is outdated ** Remember – Facebook does not facilitate the payment or delivery of items in Marketplace. You and the other party get to decide it on your own.** They do & have for over a year that I know of.
Great insight, thank you!!
Was wondering if anyone else has the same problem I am trying to sell a rollator/walker on marketplace and it keeps reviewing it and not letting me place the add. When you look in marketplace there are quite a few others named the same and same type of advert all posted within days of me trying and it will not accept my advert any ideas would be gratefully accepted,
What cannot be sold on Facebook Marketplace** Medical or healthcare products.** t’s because a walker is considered a MEDICAL Product & they do not allow anything Medical to be sold. Their system is set up to block posts that have words of items they do not allow so once you try to post it, it goes into a review status to be checked out by a human employee for approval. Now this can take days or weeks sometimes. Sucks I know. They will continue to denynyou because the walkervis prohibited. You see the same items for sale because sellers list prohibited items using words/verbiage that the system doesnt catch or because the system was busy at the time and missed catching it. Eventually it gets caught ad removed unless you choose words it doesnt stop. Example: WalkerSeat no space instead of Walker with seat. Or Walker Chair instead of just Walker. Also your description verbiage must side step the words they block as well so its all about how they present the item for sale. Its prohibited so best just not to post it. Hope this helps
I despise Marketplace! It is so restrictive and limits so much it is a trouble maker! You cannot post prices the way you need to- and now I am getting spammers demanding my phone number for texts pretending they want to buy my items! Within 5 minutes of a new post this morning I was hit 5 times! I want MARKETPLACE GONE! I had great results from the individual groups I belong to- my things sold well and now I waste time reporting and blocking these robots or spammers!
How long does Market Place keep sold and posted items.
How long does Market Place keep a record of what you list and sell.
Does Facebook do phoney answers to ads? Seems to be a lot of “is it available” questions with no follow ups.
Just curious
When I post a “save the date” for our local flea to 21 groups and then go back after set up to ad photos of different vendor tables the photos do not seem to post to the 21 groups that were posted to originally. Does it just take time? Going to each group individually to ad photos is to time consuming. Thanks for any reply
Thank you for sharing this valuable information. I really appreciate your blog.
I listed an item on Marketplace, and found a buyer. Before the transaction could be completed, it was marked “SOLD” on Facebook. My computer wasn’t even turned on during the discussion time, and since we were still working out details, I focused on the buyer, leaving my phone alone. I’m baffled.
I’m having people respond to my items on Market Place, but I had a scammer trying to get my information by asking for my phone number. Now I had a girl Hannan Awwad telling me she wanted the trampoline I’m selling but here’s the kicker. She was wanting to send a cousin to pick it up. I wasn’t sure if it was legit. How can or can you sort outt the scammers.
I sold something on marketplace. I forgot to push done before deleting. How can I get that item up so I can push done so I bet for this reason. paid. Is there a way for us to get back items we have delet
I have several things for sale on Facebook Marketplace. After renewing them several times it says DELETE and RELIST. I click and it appears to be done. MY QUESTION. After a few months if something does not sell should I DELETE IT and start all over for better results? Sometimes things do sell after a few months of renewing.
Are you able to tell me how I can find an item I sold on Facebook market place and why the conversation on messenger with the buyer has disappeared from messenger?
Hi I sold an item on mark,,et place, it was as described, intergrated fridge freezer, buyer collected from me paid bank transfer, the day after decided it wasn’t what he wanted, and wants to return it for a refund, what are my rights, don’t really want it back?
I am trying to figure out why when I list items some show “Mark as Sold Out” or “Mark as Sold” I would think Mark as sold out means you have more than one however I usually have only one. I don’t understand why “mark as sold out appears in some of my listings.
Question: So, if I change the price on an item I have listed, are the people who have clicked on/viewed the item, notified of that change?
Hi just wondering if you could tell me why i can not put add on it just comes up with preview thanks
When I see an item ,that I message as available , I used to have a link to get back to that person through messenger and it would be listed as a comm account,,,or just the item that I was interested in.
I find that the option for me to return is no longer there and I have to search all over again to find the post
Why does my post on marketplace for sale come up as active
Active means that your item is posted for sale. It live, buyers can see it. Inactive means its not available for buyers to see.
When I login, I see a location I do not want. I can see how to change the filter u and after I do, I see what I want. However if I log out and then back in again, the filter is not what I changed it to but rather what I changed it from. How do I make the filter change permanent? The same thing happens when I can the delivery method. How to fix this one too?
How many current rental ads are allowed in Facebook Marketplace as a personal account?
I read so many times how marketplace assistant has banned simple everyday items. I myself had a Vintage Telescope banned as a (Weapon).
There is no way to appeal as it always comes back denied. EXPLAIN!
I find freelance work on market place by changing locations I have to do the work on behalf of other person ,is that cause any problems?
When did FB Marketplace start offering shipping?
My Marketplace says “Limit Reached”.
I have one active item and I have sold one item.
Is the max 1 active item?
How do I mark things sold
I posted a couple of items for free on the local market place. I received immediate responses from groups with one member and no profile. They ask if the items are still available with two “buttons” to respond labeled “yes it is available” or “no it is not available” They use the image of the item for the group picture. What is up with this?
I cannot get in my account. I have been locked out. Please review and unlock my account.
How long does a seller have to ship a sold item?
3 days to ship. After 7 days have passed and the item isn’t shipped, the order will be cancelled and the seller gets dinged on his/her account. Enough negative occurances on the account and the seller will be blocked from using Marketplace.
i cant beleive facebook disabled my acct for no reason at all i been on there for a long time and my history is perfect
I have been locked out and banned too.
hey man u come a long way in so little time goodjob!!!
In your report a listing options include an option of “stolen” or “suspect stolen” or something similar.I have seen listings of items stolen from persons I know.
It is very annoying to me that when I ask a seller a question such as “do you have the dimensions of the table“, marketplace automatically sends a message of “is this still available” in addition to my question. I don’t like annoying nice sellers with “is this still available” but it seems I have no choice. Marketplace sends it regardless, when I am asking a legitimate question. What stinks even more is that it will not show up on my conversation feed. But I know the seller is getting that dumb question because they will respond with “yes it’s available” followed by say the dimensions of the table, for example. I just wish fb would do away with the “is this still available” question!
Anyone else have this problem?
I still don’t no why Facebook always block my account ones i create a post on marketplace .
now i have a new account but am afraid to post on marketplace please can u guide me on hw to go about it pls
l lost my personal account just because i posted on marketplace
so now am confuse if i can still post on marketplace with new account
it was a very good place for me to ern some money but now am afraid
how can your help me pls any advised on how sell on marketplace.
i violated a rule ,but don’t know what i did ,but can’t get a answer from facebook market place
Hello how do I remove my messaging restriction?
I’m trying to find an apartment for rent in my area.
How do you PERMANENTLY DELETE a Marketplace ad, where the item is sold, or no longer available?
I’m 61yrs old I didn’t realize how market place worked..I posted something I should not have and I truly apologize..It has been 5 or 6 years ago..so I’m asking please let me back on market place please..
Your article ‘Everything you need to know about Facebook Marketplace’ is WAY too high level. It does not discuss the selling / buying process and how to manage the posts.
I’m looking to post a we buy houses ad? or not sure? on facebook market place. Could you show how to do this? Thank you. Frank.
None of my messages get through to.thecsellers on market place, it’s infuriating!
I want to know why sometimes my ad will say; “Mark sold” and sometimes it will say “Mark out of stock” Why? Also other ads will say on the selling site “message” – How do I do that?
I can review listings on FB Marketplace, but my Buy it Now feature, which I have used previously, quit functioning. What do I do to enable that feature again? Thanks.
Chuck Saylors
I am totally confused with the latest change of 5 posts of 7 days. All my posts are indicating no renew. What do we do to put that item back on marketplace. I’m going nuts trying to get info on this readd rules. Thank you
How do I limit the area of sellers? In other words, all of a sudden when I look at items they are located in other states instead of just within a 100 mile radius.
I recently set up a new facebook account primarily for selling items from my parent’s estate on Marketplace. I posted two items and was unable to post more. I was informed that there is a limit on how many items I can sell. Can you please explain?
My single listing was not easy to get right. This photo size seemed to affect the resulting image, which was too large. Several attempts to fix that.
The market place logo kept disappearing.
I could not find my listing or a way to get to it or any instructions. Had to google for it. That’s stupid!
I was besieged by people wanting my item and there was not a way to track them. I told them to call me or text me, and I got confused between the contacts. It’s a mess! Craigs list is much easier!!!!
I WENT TO PICKUP AN ITEM I WANTED OFF OF FACEBOOK MARKET PLACE AT THE 7-11 IN ELKHART AND SHE DID ONT SHOW UP, MADE SOME KIND OF EXCUSE BUT LATER GOT BACK WITH ME AND SAID SHE WANTED MORE MONEY FOR THE ITEM CAN THEY DO THAT?
I am moving to marketplace from Ebay. I can not find info on marketplace, like fees for 7 days, or more. I am not straight on how and when I get my funds. One says the 21st. Another says 15-20 days. Another says we send money 5 days after they recieve their item, very confusing. I cant find the limit on how many items I can list a day. Does marketplace take my items off after 7 days?
You said your local friends can see your postings on Marketplace. Actually, Facebook gives you an option to choose whether your friends can see your posts on Marketplace.
However, marketplace can be useless when contact numbers are hidden and sellers do not monitor their messsages. why would facebook have such a silly restriction?
what is the cost to selling facebook marketplace
Is there any way to block all the “Ships to you ” stuff?
I listed my first item for sale on marketplace and when I tried to list the second it says “Because you’re new to Marketplace, there’s a temporary limit on how much you can list and message.” Why? and when can I list more items?
Thanks,
Al
Just wondering, how do I keep my posts active? It seems like after one week my posts no longer receive additional reviews. How do I maximize my views after a week. I am only selling my most recent views and older posts seem dormant. Any help would be appreciated. Thank you.
Hi. I am trying to publish items for sale when I tried to post it, it’s stuck on “publishing “.
Trying to publish items for sale and it is stuck on “publishing “.
I like the whole FB Market Place Idea but…The rules are not clear. 3 days ago I put in an offer for an item. I believe the offer was reasonable. FB said that the seller has 48 hours to respond or deny. 3 days later … and nothing. How do I know if I was declined or even if the seller is just not responding? There is no where to go to find out what is going on. Should I wait? If so for how long? It’s like being ghosted
What does the number mean on the marketplace icon on the bottom of my iPad screen?
My name is Steve. I’ve been using market place to sell for at least 5 years never had as problem and sold lots of items. One day my account was being investigated or something and months went by so I finally opened another account but it only lets me list one item per day now it’s been months. What’s up. Why can’t I list like I use to. As many as I want ? Please help me. So far I can’t find out anything. Thanks 😊
I was advised that I was being disciplined for a community violation on marketplace. I have no idea what I did wrong. I’ve bought over $10,000 worth of items using marketplace and never had a problem. I’ve never advertized or sold anything on market place. I asked for an appeal on August 18, 2021. The appeal decision would be rendered within 7 days? It is now Sept. 5th (16 days) and I’m still blocked and I can’t find my crime, punishment or appeal’s decision. I ask: Is this any way to treat an AAA+ customer?
is there a way to get Facebook Marketplace to only display EXACTLY what you type in….I’m looking for a particular size tire but it’s displaying every tire that has even one digit the same as I type in….
Is there a way of refreshing your listing (not renewing) to bring your ad forward, amongst the recently listed?
As you do with eBay if you sell similar?
Is there a way on facebook marketplace to only see items that are available?
or to say it another way,
Can I remove items from my selling list without fully deleting them?
Is it possible to change the 20 listings by removing some & adding other ones on marketplace? If so, how is this done.
If you mark them as sold I think only you can see what you’ve sold, the ads aren’t visible. But if you also put your items on say, 20 local buy and sell groups you have to delete each one. A lot of buy and sell groups on facebook get swamped with ads that haven’t been removed after they sell
i have paid a lady n hamitonfor a torque wrench she said she was on her way to the post office to send it , then there was no response , to any of my questions, and she is still advertising it for sale , what can i do , i paid her $65 what she wanted, to cover the courier. by bank transfer..
ALWAYS use a credit card for purchases. If the seller doesn’t take it, move on
It might be a popular group of threads to delve into some of the long term and rather serious problems with Marketplace webpage programming. One thing I’ve been fighting for a while is that when editing an existing ad, like adding more pictures, and click update, nothing is updated. OK then, a workaround might be to edit the ad and then save the new ad as a draft, which could later be activated after deleting the original. Saved drafts, contrary to messages on the submission page, are NOT saved. Marketplace is pretty much a disaster, programming wise, so much so that FB’s help page doesn’t show it as a topic (which must be selected before submitting a quiestio). There are likely 20 other major issues like this, and seemingly no relevant forums.
After 5+ years of listing lm still “new to market place” and restricted to use???
I’m Sorry -I love your Site -I try To use it as much As possible -But I’m Having a problem Adding Items on site – They Keep on Taking my Stuff off -Saying that it is not Allowed -I can’t Understand It when I see them on someone else site -With the same wording -I have saved Items to prove my complain- Makes me feel that who ever is in Control of my SITE- is Playing a mind Game–PLEASE CAN you HELP ME PLEASE??
Does anyone know why I cannot find my own active listing items when I do a search for them in the marketplace search box as though I were a buyer? Also I have many items with 0 views? Why?
“I have many items with 0 views”
– I am working through this complex issue, and here’s what I found and think. Somehow, the algorithm has begun to throttle your listings, and it is as though they go directly to the “spam” folder in an email. First thing to do is clean up your inventory. Anything with 0 views after a few weeks is probably being ghosted/shadow banned. It is dead weight. Delete, delete, delete. Start from your oldest listings and clean house. That’s the first thing.
Second, you may have reached a point of saturation in your particular market for your particular product, especially if you have local competitors. It doesn’t matter if you are shipping. I believe that the algorithm starts local and then “grows” if there’s enough interest in your item. Nobody knows for sure, but I think the way it works is that they show your item to a small sampling of prospective buyers, and if enough of them show an interest and “view” your item (click through), then they show your item to more people, and so on. So it could be that the initial sampling of people in your market have already seen your product or product type, and it is no longer producing clicks or “views.”
The workaround is to take ONE good item and list it in another location. Try a nearby city. I did this and found that a product line that had stopped producing suddenly racked up thousands (yes, thousands) of views in just a few days. No boosting, no tricks – except that I had original images that bots won’t find in other people’s listings. My photos, product, and ad were original and placed in a new market. Boom! Views through the roof.
That brings me to number three: Try to steer away from stock images, or images with white backgrounds that look like stock images. A lot of these are dropship products, and I believe that the algorithm is being tweaked to recognize these, so you’ll not only be ranked lower in terms of display priority, but your items will be put in rotation with other sellers offering the same product. Some successful sellers say that uploading original photos has the best impact, and I agree. Your photos, and especially your first photo, are the most important aspect of your ad/listing. FB bots can recognize duplicate images, or find images similar to yours. If 100 sellers have the same image, I would expect to be ranked low “priority” and put in a rotation – if shown at all. However, if you do have original products with original photos, then it could be that the product isn’t very good, or that the “first impression” market has already reached saturation.
Nobody is going to tell us exactly how the algos and bots work, and it becomes painfully obvious when FB is doing something in the background – especially when your views and sales suddenly plummet into a black hole. The best we can do is observe, test, analyze, and share information as we learn, while trying to stay “ahead of the curve” so to speak. Try some of these suggestions and let us know what the results are.
I want to know how to share my listings on marketplace with individuals …
Is the seller obligated to disclose defects/repairs needed, etc, when posting in Facebook Marketplace. I purchased a camper, which in the posting stated everything works as it should. After the purchase, I discovered that was not the case. Am I in anyway protected?
Yes why are you limiting people on how many buy and sells you do daily since when? This is not a good option people will go else where to do their business
I posted something on Marketplace two days ago…it was “active” for a while, but then went to “available” and is not showing up when the item is searched for. What does this mean, and why does this keep happening?!?!? 🙁
I have been ripped of on market place. If it seems to goo to be true it is. My husband ordered a tool box 67.00 he got an oven not.ordered swimming pool getplastic things.
I live in Vancouver, BC where you rarely need a car. I don’t have a car, I am not interested in buying a car. How do I block that category from showing up in Today’s Picks”?
I have been looking for a particular item for several months, an 8 ft diving board. Occasionally there a new listings that I check out, but mostly it’s the same ones I’ve already seen over and over. Is there a way to “hide” ads I’ve already reviewed that won’t work and just see the new listings? It’s time consuming to go in each one to read it just to realize I’ve already messaged them and it’s the wrong size. Thanks for any help you can offer.
How many product i can upload per day?
Facebook marketplace seems to have deteriorated severely in its algorithm’s
ability to filter results. My interests are furniture. A search like “French farm table” or “English furniture” generally brings up completely irrelevant results. There are also way too many ads for irrelevant products. Marketplace needs
a much more intelligent filtering process.
Is there a way to save a partially written article to post something for sale? (My husband just lost the whole thing!) 😣
If you want to see an item or flag an item so that everytime it comes up on Marketplace then we see it (bedside tables) how do we do that on Marketplace. I have done it before but forget what to do now??
I sold an item on Facebook marketplace 3 weeks ago as a local pickup only. The buyer has not picked it up I have tried to contact them and they said they’re looking into it.
Facebook, you guys are a pack of dishonest phukwits.
Marketplace has become a legal place for Thieves to sell their stolen products, here in NZ its full of it, people selling products and the buyer never hearing back once they have paid, being blocked by the seller, or the seller shuts the account and opens a new one under a different name. A large majority of so called business’s advertising on your platform are scummy little chinese, who set up generic scam sites with the full intention of ripping buyers off. Every ad on my page, I check through WHOIS, and 90% are nothing more than scammers.
Now the fact is, you allow this to go on, purely because you make money out of them, which goes to show just what a pack of scummy you c*^t’s are. I read above your statement, Facebook and Market place are safer than Ebay, what a load of sh&t. Over the past 15 yrs, i’ve spent over $60,000 on eBay and Dhgate for my business and personal use, and never been ripped off. Ebay and Dhgate provide a buyer protection, as do PayPal who I use….what the f&^k do you lot do…PHUKIN NOTHIN, because you don’t give a s&^t so long as you are making money from these low life phuwits……both these scammers and facebook belong in the same cesspit as each other.
I have multiple items listed in one marketplace ad. In my other groups I can add my own comments to list each item and the cost. I cannot figure out how to do this on my marketplace item for sell.
I’m trying to access groups in my new location and only see the groups from my old location and I would like to update my zip code
I moved to a different location and want to access group from my new area but only groups from my old area are coming up. Also I can’t correct my zip code so people think I’m too far away.
I sold, shipped, and verified delivery of a MacBook on 4/22… it’s July 9th, Facebook still has not paid out my $500 (they DO facilitate payments). I shipped only after Facebook verified they received the payment and was holding it. Facebook stopped answering my emails with their “thank you for your patience” emails on June 18th. Now what???
My money is being held by someone. Facebook or marketplace one. I have a whole day of sales that has not been paid(payout date estimated as June 18th) I have had payments after that. No one answers anything.
I bought a lawn mower $140 and ad said no oil or gas leaks. 1st time I used it it was leaking oil. Seller tried to fix but it still leaks. I need my $140 back to buy another mower. I asked him to return money and keep mower. Waiting for his reply. How can marketplace help me.
they won’t answer you after they randomly prevent your listings from being seen
yea well when you are shut down 3 times for no reason without explanation, i’ll comeback. 5* community recommended, not a bad word said about me. i’ve done nothing wrong. i only sell funko pops. yes 1 category but i kill it. they don’t like that? i can’t put up 10 listings before they shut me down. there are people with over 100 funko pops listed, but that’s ok? they pick n choose, hide behind an algorithm that i’d love to read sometime. maybe Matt from diehard 4 can decipher it. i depend on this income. they don’t tell you the problem, what you’ve done, or care to answer anything. it’s borderline criminal how they pick n choose. Zuck is in front of congress all the time. Didn’t they get hacked again recently? And they’re denying me listings? They’re day is coming. I can’t wait. I got away from ebay because of their fees and rules but hey at least they let me list. Go to hell FB!!!!
My FB account is new and when I went to sell on Marketplace it says I reached my limit after listing only two items.
Why is this?
FB needs to make it where I can BLOCK ALL VENDORS. I just want to shop people in my area.
Any idea why it shows me things I’ve never searched in my suggestions? It only shows me boats, RVs an appartments right now. But if I scroll down to the sections I feeqent where you could press the three dots to “show less” ( not that that has ever worked) it’s only things I actually search. Like antiques, plants and furniture. No BOATS
I just purchased a printer on facebook marketplace. It will not print. How do I return it?
Thanks for sharing such an amazing article, really informative.
multi-vendor marketplace ecommerce
Albeit inaccurate as Facebook must certainly does facilitate payment for items being shipped and they don’t ship your items but you can get the labels paid for and printed right from them, so they “facilitate” a little there too.
Is there a way to see your item purchase history on Marketplace? Not items that were ordered and are being shipped to you, but the local ones where you drove to the seller’s home, bought the item, and took it home.
This article was helpful, ty
Would you be able to explain how to delete selling groups from my Market Place, I accumulated more than I need or use… ty
The Marketplace rating system seems a bit unfair since anyone can leave a bad rating for any reason, yet remain anonymous to the seller. I provide detailed descriptions with my Marketplace items regarding condition (and some items have been FREE), so there is no reason for someone to leave a bad review. If it’s FREE and someone decides they don’t want it after seeing it, no one is making them take it. And if it’s not free and they don’t like the price, no one is making them buy it. Seems simple enough to me anyway. With all of my sales happening locally and in person (no surprises in the mail), there is no reason for a bad review. Besides, a bad review can be placed anonymous from someone who is just a jerk by nature. Because of this, I want to hide or deactivate ratings in my Marketplace profile. Unfortunately, the directions I found for how to do so did not work with my available Marketplace settings. Marketplace is not a regular business page, so the directions pasted below did not work (that is, there’s no “Edit Page” option on the Marketplace account page or “Settings” menu next to the ratings/reviews on the Marketplace profile page … at least none that I could see).
——————————————-
DIRECTIONS:
Go to your Facebook Page
Click on “Settings”
Click “Edit Page” in Facebook settings
Scroll down to “Reviews” and click “Settings” next to it
Move the slider to OFF
Click “Save”
I have a problem when I try to answer an advert selling something on Facebook’s Marketplace. I get the following message: “Confirm your mobile number
We’ll send a text message with a confirmation code to the number you enter.”
My problem is that I do not own a cell phone and when I try to enter my ground line phone number, I get a message on marketplace that says to enter the confirmation code they sent it to not realizing that it doesn’t go to my cell phone because I don’t have one.
What do I do now? Any suggestions and yes I have goggled it but cannot find any information because Facebook assumes everyone has a cell phone these days.
My friend just told me this happened to her today, I assumed it was a scam since I’ve never seen this and I buy and sell on MP frequently.
Are you using a tablet? It sounds like you’re on the mobile app vs. desktop site. Be sure you’re logged into “desktop site” not the “mobile” site or app.
I have my location on, but when I post something for sale I’m getting 1000’s of views and messages from buyers 500 miles away????Thanks
Why do we even leave comments. He’s not answering anything.
How do you add tags to your Marketplace listing?
I have been posting on Facebook Marketplace a few days and do dropshipping, but I still do not have the shipping option even though my account has been verified. How do I get the shipping option on my account?
One point of interest that you may have glossed over in your evaluation of Facebook Marketplace: If, as a seller, you have an ad placed and the item sells there is a recurring payment if you don’t manually cancel that through your account (which is not remotely easy to find on Facebook – I had to cancel via PayPal AFTER I was charged a second time for an item that sold over two weeks prior). My question is, why? Why would an ad continue to invoice, bill and receive payment after an item has been marked as sold? It seems a clandestine means to continue making money for a service no longer being used. You would think a an advanced technology platform like Facebook would have the means to automate a cancellation of future ad payments once the item had sold – unless it is intentional…
I want to find out how to see my not so recent activity on marketplace. I am trying to find the name of one of the seller’s to get another item.
I listed my items last night,got alot of views but did I do something wrong? Is it because I joined too many fb sell groups or because I edited my listings too many times. I’m new,so any help would be appreciated. Don’t care for Etsy,now I’m confused as to why today NO VIEWS. Ty MB
No one on FB cares about weapons, adult products or drugs. They are reported every single day from people using marketplace but never removed. This is fact.
Maybe, but they threw out my “collectible” ashtrays.
Not true. I tried to list a pair of pajamas with a weed leaf on it and I got told NO meanwhile there are thousands of listings with clothing with weed leafs????
Hello. Thanks for the info. But I am having problems after I place a search in FB marketplace on my generation 4 iPad 2. When I type in the search it brings up the items I searched fro but once I try to view the item for more info and pics it give me error that marketplace not working check connection and try again. But I have been unable to fix this problem. Any help will be greatly appreciated. They only other thing I can think of is that it started about the time my I oiled storage got full and my iPad has not been able to back up.
Did you ever get this resolved? I am having the same problem now.
How do I see other items a seller has for sale on Marketplace?
Click on the person’s MY PROFILE button and scroll down and you should be able to see everything they have listed.
hello i am very disapointed with marketplace. i have been locked out and i dont no why, no one has got back to me about this and i no i havent done anything wrong to warrant this.
Same here blocked on Marketplace. I have a rental property that I put on there and I got a lot of responses, then they blocked me? I appealed but nothing but crickets after 3 days, it seems like a pretty poor platform so far. If they have an issue they should at least tell you what you did wrong. There was one lady that was mad because I would not accept an application because she had a Pit Bull which is a banned dog breed by my Prop Ins company I figured she might have complained? Can one nut case complain and get you thrown off that easily? if so the platform is very weak.
Do you know what happened to the
(key word, search word), section, where you could type in 20 search words that help buyers find your products?
Help Please!!
On the left, where you put in the price, etc. scroll down to Optional. You will see “product tags”, enter your words.
I know you aren’t facebook but I was wondering if have heard of Marketplace charging to list items. I can’t seem to list anything unless I pay a minimum of $3.
Can I be alerted when a marketplace has expired
U havent answered my question.yet since9:00 your time about deleting my market place as that I reviewed I cant get them off my phone please e mail.me when ready to tell me how
When I check out an item on market place it stays on my notification and I cant get rid of them it full and bugging me T.U.
Tell me how after I check on a product on market place it stays on my phone,tell me how to get that off.
Waiting for help after checking on an ad it remains on my notifications I want to get all of them off its full.T.U
I put a deposit on a car on Market Place. They still haven’t got the title. I know now that it’s a scam. How & where do I make a complaint? It’s still on the site!
Why Marketing now shows chats with potential buyers to everyone? I like to keep the chats with buyers private
i hate that facebook search in marketplace is just as messed up as searching for a friend where you get more results of not what you asked for than what you actually asked for. as opposed to ebay and craigslist that only gives you exactly what you asked for
Amen! The search results are more often than not, useless and irrelevant.
I don’t think my private messages to sellers are being sent and seen by sellers. What should I do?
Jokes are being advertised lately😡 don’t appreciate marketplace allowing the buffers! I seriously sell here and I’ve even had harassment ~ bullying on there with a pair of sneakers that didnt photo well! It was allowed😡 my items can’t be renewed/ what do I do after 5 renewals?
Where is the search panel?
Hi there, l have a problem. I’ve been selling things on fb marketplace with success until a week ago, l no longer get any message regarding my items but I’m getting them from another marketplace that you have to pay for membership, why is this?
Confused, NONA.
How do I delete posts appearing in my “recent activity” section of my market place
How can one remove multiple market place enquiries at once from my marketplace messenger inbox
I need help
1. When looking to buy incontenence pads
2: when looking to sell bracelets
I get the message to try again and check my connection
I don’t have other problems, but these are the 2 things I used most when I was able
Who actually sees the items posted? I don’t want to tell the country what i’m selling, just local. And when i post on local sights it seems to double post if i do marketplace too
I was hacked after using my Facebook account for over 12 years. I had to open a new account. How can I again use Facebook marketplace to sell items. I can only list one item because I have a new account.
I’m having the same issue. Any solution yet. I’m still waiting for a response from Marketplace…
Every time I use Marketplace to search for items I have to set it up specifically for “local” delivery and so forth. Is there any way to make Marketplace (or Facebook) remember my settings so I don’t have to start from scratch each time??
Hi there, could you tell me how I can see records of all my sales on marketplace?
Thanks,
Shane Daly
Hello can you help me about my facebook marketplace boost listing? After they have deducted the desired amount I choose, it says “invalid request” and yes they deducted the amount already and the boost listing wont work. Still no progress.
Can you tell me why, after someone only makes an inquiry about an item, it gets marked as sold? This happens when I have NOT made any edits on it’s availability. Thanks
You said “everything you need to know”, but not everything is here. You don’t put about hiding comments.. I want to know, if I hide someone’s nasty comment, can everyone else still see it? Also, if I turn off commenting, can someone still message me about my item? Also, I can remove comments on my regular FB page that I don’t approve of, why can’t I do that on marketplace on my own post?
Can you separate the active listings from the sold listings in My Account?
I want to DELETE the Sellers response in Marketplace to item that are no longer available.
I.E. Remove comments from seller in “Messenger”
NOTE: This is on my home laptop/desktop
This is kinda annoying,post take 3 days to be reviewed.When hidding from friends we cant chose the channels, that’s forcing us to show to friends.Waste of time.Good to sell rubbish.
Hi can you help me please it’s my marketplace I put something up for sale and it is taking to long to put on the selling pages all I get is THIS LISTING IS BEING REVIEWED I have been selling a lot of things so know this is taking to long to go through do hope you can help thank you
My items are still in review and not listed why ??
I am the victim of a scam. I have not received the item that I purchased nor a refund. The individual is no longer reachable on Messenger either.
Time for you to ask your credit card issuer to do a chargeback for the purchase.
When they question the reason, you can state that the item wasn’t received and that he is no longer reacheable.
That should do it!
Hi sir I ask about my one confusion
For facebook market place
Ma ne jb se market place join kya h mara facebook or page and
sanding coments restrict ho rhy h again again
I want know that khi is ky waja market place to nhi h
Thank u
I keep trying to comment on items, Ask if they’re still for sale, and make offers but it says they limit the amount to protect from spam and to try again later…. I’ve waited days and I still can’t do anything??? How do I fix this?
I bought an item that has part of it missing but I can’t find the listing to see if that was detailed in the post before I say anything. How can I see the original listing now it’s been sold?
I have the same problem.I purchased a dryer today that does not dry .now trying to find the listing so I can contact them it’s gone now what
I am a new user of Facebook Marketplace and put my listing on my desktop PC but I also want to see them on my android mobile. I have set up Facebook on my mobile but the ads do not automatically appear as the
mobile and the PC don’t seem to sync. Is it possible to sync the one account on two devices or do I have to enter the ads separately on both devices? Do I then set up notifications on my mobile to be alerted when someone replies
I have changed to a new iPad, I have uninstalled the fb app and reinstalled it, I have deleted my wifi and reinstalled it, I have the latest fb app. My wife has it on her iPad and it works fine. My market place won’t scroll further than 1 page. Driving me nuts. Please help
Why would FB marketplace not let someone new lost something. And it says limit reached when you haven’t ever posted anything
Why are we limited to 21 places to post our items?
I am a new user to Facebook marketplace end it is limiting the number of items I can place for sale to approximately 10. When will this increase?
Hi pls help us whenever iam placing add in market place it is showing message in bottom of add (pls take action on this listing) for evry add same msg, and iam not getting msgs from buyers previously I get so many msgs but now days only 1 or 2 msgs in a hole day
What do you do if after you have made the trade or the deal the person wants to return the item and get their money back
when someone buys multiple items, how do I package them together and charge the shipping cost?
Greetings
I am using Facebook Marketplace for selling items. It was working good for me and I was following Facebook Community Standards. But by now, my posts are being approved but no one is seeing/viewing them. Please help me.
Thank you
I keep getting people asking what other listings I have on Facebook Marketplace, but there is no way for me to send them a link to my Facebook Marketplace Profile so that they can easily see all my listings from there. Do you know of a way? Why do you think FB has made this so difficult?
Yeah. Marketplace is now the perfect “secert cheater spot” the messages in plain site. It truly makes me sick.
how does a friend view all my listings.
Hello,
As a buyer how do I make my delivery stay on Local pickup only so I will not keep getting “Deliver to you” listings from other states far from me? I click on the local pickup line and it defaults back to all when I sign up. Also how do I make the Delivery Method list show up. It seems to do it at random.
Would like to no How tosell on Market Place and not have my Face Book Friends see my adds that I selling. There use to be a notification on my Phone that you would press if you did not want friend to see.
I now see it must have been removed
Please advise
I do agree with all of the ideas you have presented in your post. They’re very convincing and will definitely work. Still, the posts are very short for starters. Could you please extend them a little from next time? Thanks for the post.
I am still trying to figure out how to manage the Marketplace feed. ie. only things with photos, only local pickup, etc.
Hi, I try to post product (phone only) in the marketplace, then my account was disabled by facebook with just say I didn’t follow community standards? Phone only also didn’t follow community standards? This is the second time I posted and was disabled. May I know where I can get help? Or text, or email facebook to get back my account?
Please tell me where this “Manage” button is on listings that renewal has run out on
Each item I have listed shows up with “please take action on this item” in red letters. Why
im a seller in facebook market.many account sent me their inquiries.after I sent reply to them the messenger on market place says its the same person whom tries to downgrade my item that Ived selling in market facebook
whats the problem ?did he/she had spy app to see my conversation with different account? how do I fixed this problem
hi
do u know if face book market place can send email to me when theres a reply to an ad ive posted . also, the same problem applies to my FB page …no email to say i have msg’s
thanks for your time mark
I posted that I was looking for a specific item with photo. I received a response from “Jack”. “Are you still interested”. This response pops up when I wake up my phone but I cannot access it to respond. What can I do?
I would like to know why every time I look up something and when I click to go back to look at something else it goes all the way back to the beginning. How do I stop this. Thanks
Im following a “seller” It shows they have over 200 listings however, I’m shown only 9 How can I see All They’re selling?
Thank You
I’m wondering why FB has an over 13 age requirement but Marketplace is over 18? My niece is 17 in June, completely independent and self sufficient but cannot access Marketplace simply because she is not yet 18.
how is it that, with most listings, you can ‘hide’ it (if it doesnt meet your requirements for whatever reason, and youd like to not see it any more). however occasionally an ad comes up that won’t allow you to hide it
Great blog you have here but I was wanting to know if you knew of any community forums that cover the same topics talked about here? I’d really like to be a part of online community where I can get feed-back from other knowledgeable individuals that share the same interest. If you have any suggestions, please let me know. Bless you!
is there a number I can call? I’m blocked and dont know why. I used marketplace alot in the last couple of months and dont know why
I just posted my first item to sell on Facebook marketplace and immediately got hit with three random numbers asking me if the item was available still and if they could send me their code? What is the code? And are those people trying to scam me? When I didn’t respond right away because I’m trying to protect my information one of them told me to go to hell so I’m assuming that was likely a scammer but I don’t know please help
What does it mean if I was selling something and somebody made it a group
where will I see if anyone is inquiring on my items listed for sale?
Is there a way to stop seeing a certain seller’s items on Facebook Marketplace. I have my suspicions about her products but have no evidence. They are just numerous, too good to be true and cluttering up my lists. Plus when I inquired about a post, she “didn’t have that one”, but “had something else”, but no pictures of it. All very much red flags to me.
I do not want marketplace anymore. I am being charged and do not want to be charged again. How do I stop these charges and dc marketplace?
Has anybody shopped at Vapor Boss Inc? x
How can we get in touch with Marketplace if we have a problem. I have emailed them 3 times on the Help Request section and it has been a week with no answer. Is there anyway I could reach a real person?
How do I localize marketplace to my current living area downeast Maine?
when i list on FB Mkt Place – I don not want it posted for my friends to see. Can you help me. I see after I add a listing a shaded gray box and you can click the blue box. Which color do I click to block my friends from my listing.
In Marketplace, I want to browse all listings, not just the ones that you think are top picks for me!
I think it’s a bunch of crap that if you post on marketplace to many times FB will not let you post anymore. I live almost 3 hours away from Ft Worth and am driving there today. I need new tires for my truck. I cannot help it if there are a lot of sellers with my size of tires. I should be able to message all of them if I want to. But no, now I cannot message them for who knows how long. And I am fixing to go to Ft Worth hoping to get a good deal on tires, thanks a lot FB. I through marketplace was a buy and sell site. Did not know I was limited to how many people I could ask about the item they have for sell
Not every to know about marketplace!
I can’t enlarge photos on marketplace. Does anybody know why. I can do it on Facebook post but not on marketplace.
I have the same issue. Did I figure it out?
Hi im reseller in fb marketplace.from ntoday morning onwards u can’t be access to marketplace,is there any mistake done by me will please explain and resolve it as soon as possible,thanku
what language is that?
I just sold two items on Facebook Marketplace, here’s everything you need to know:
Firstly, It’s going to be stressful. Be prepared for a lot of time wasters.
People will ask you if you can post it (had one asked if I could post the inflatable kayak I was selling which was too big to be accepted by the local post agency). Then she said she would need to ask her parents to pick it up and then never got back to me. All the while other people were constantly asking if the item was available.
The second item had one guy arrange to pick it up one morning and then no show so I offered it to the second buyer. Then the first buyer turned up a few hours later so I had to let the second buyer know, all the while getting messed around myself.
If you only intend to sell locally and not post then I recommend to state it on the listing. I didn’t and I got a lot of people asking if I could post. Also a few asking if I could bring it up to Sydney, a 3 hour drive away which was just plain cheeky.
Why is there no way to contact anyone when they decide something is “against” their rules? I have a genuine Seiko watch – and they decided it wasn’t allowed! Also collectors items coins. Not legal tender so what’s the problem?
Hi i have been blocked from market place from selling my xmas items. I am not sure why or what i have done. Support will not reply to my messages any suggestions on what i can do to contact them. I run a small arts and craft that i see on mp.
It looked great , until fb asked me for SSN Bc I made $599 per year !
I made a bit over $400 and I’m not going to give my SSN on social media !
So my payments are on hold !
Be careful there !
Facebook didn’t reply to my email for 2 days ….
Why can you only renew a listing 5 times? I sell signs that all profits are strictly for charity every year. They are the same signs. I tried to add them this year and it wouldn’t let me renew it. It said they had been renewed 5 times. Yes, last year and the year before. This year I tried to delete some items and they still are there. Also, the items I do have listed, I can’t find them anywhere. A person tried to send me a message about an item and she said I never answered her…I did, I even took a screen shot and sent it to her…She never got the original msg. What’s going on????
I think it’s better than ebay and Craigslist, even though you get more flexibility on Craigslist.
I also like their local pickup options like Phlatbed or Dolly.
The problem is Facebook police wants to limit your messages you can send to people for doing business they are already trying to control to much mind your business Facebook if ya want help take that( is this still available) off of there that people seem to push for fun
hello is it alright if you post the same pictures of listing from other people on your facebook marketplace? Actually it is from my girlfriend and we are in partnership on this business. I let her post first then I will use the picture she had posted on my own facebook marketplace.
I want to be able to see most recently listed all I ever get are ads over a week old that have gone
Every time i go on marketplace on my PC I see the same stuff. Why or how do I get to see the newest listing? From other people.
I have listed 4 items on Facebook Marketplace, however, one is still pending. Can you please tell me why?
I am new to Facebook and I am trying to sell some items on Facebook. It is only allowing me to post 1 item per day. It says limit reached and is temporary. How long do I have to wait to be able to post multiple items?
Yes and its the most ridiculous thing Facebook has done yet and thats saying something
same problem – have 12 items to list and after 1st one it said I’ve reached my temporary limit.
Marketplace has some issues. They need to be resolved e.g. why must I only be able to post one picture at a time. Ridicu, waste of my time. I also like this view how many views I had. Not any more.
Wish there was away to seek redress when an item is refused. I listed 4 watches. Two were accepted. Two were refused with the implication they were fakes. They are NOT. But who do you tell?
You know Facebook knows everything they did me the same way I guess because they say it it must be true
I find it annoying that you have to list an item as a round up number rather than what you actually want… example… you want £2.50, but you have to list it as £3 and explain in the description how much you really want. But the higher price often puts people off. If you list it lower, but explain how much you really want – people don’t really like that.
Is there a way around that?
FB have banned me from marketplace with no explantation or chance to resolve whatever the issue is, at the moment anyway…
Its ridiculous that I can’t sell my stuff for what I want without imput from Facebook
I registered for Facebook Marketplace assuming I would get my location My Marketplace is coming from India. What is going on? How do I get a local Marketplace ? Please help.
Oh yeah, you Missed something. I get notices that someone has a question About my ad but cannot find
Their question anywhere
The new Facebook Marketplace is a total mess. You can not sort by Newest Date Listed in the categories anymore only in browsing. When you see a listing you do not know how old that listing is anymore until you open it up now. That is a big waste of time. The older version was much better and easier to operate. I will be using the Cragslist and others now, because at least I can tell how old the listing is without having to opening it up!
How do i hide my listings under my id.i don’t want my followers to go on my listing and see all my items on list.i just want them to search for the item
How can I access all items from one seller
one of my friends does NOT want to see my marketplace items for sale. How do I remove her when I share?
I get locked out of posting items for sale. Says limit reached with only 1 item active. Can’t post any more items to sell, period.
is there a way to pull up a year old post on marketplace posted by someone else?
Why cant people see my other listings.they use to be able but not now.its so frustrating
I can’t find out how to let people view all my listings. I have selected public in settings, but people say they can’t view it.
Where are the answers to the 204 comments? Reading only someone’s question doesn’t help unless I can read the answers too. I hope someone is responding. Please advise.
exactly my question.
I didn’t see the answer to my question. On my iPhone how do I see all items a seller has. It used to work by clicking on their name. Now 90% of the time it brings me to their profile even if they have other items available. I am extremely frustrated and angry. I don’t have the extra time to do this!!!
How do I leave a Buy, sell trade group when I moved away from an area. Then how do I join new groups in my new area?
this is more of a Technical question.
When I press to see conversation nothing comes up and it has me blocked from selling anything what do you think the problem is?
Alls great…explained clearly…however just not what I want to know. When I list something I sometimes get. “Per item” showing under my photos and confusing everyone. Help
I have Facebook marketplace and enjoy it very much but for the last two days I cannot scroll down and see any listings, why is this have I been blocked in someway and how can I fix it?
I have been restricted selling on FB Mktplace. Trying to get back on FB Mkt
Me too… I’ve appealed, they let me back on… then blocked me again today, and end of, and wont let me appeal again. SO annoyed… I was in the middle of buying something – now lost out as the buyer thinks I was mucking around.
Too far to scroll down – didn’t see this so have contact you via messenger.
8:47 PM
you don’t tell us how to edit the price or pictures in multiple groups – can’t seem to add photos other than marketplace listing. Seems like you have to go to each group individually to change price!!!! NIGHTMARE
Good comments. What I dont see is any platform that allows you to find solutions to your problems. I cant locate features mentioned.
I would like to take a break from all the items I have on FB, but have them available later to resale the items that get relisted.
Hi! I am trying to advertise on Marketplace that I am looking for a certian itam on marketplace but when I write it out it says I am doing something wrong. How can I fix this?
Put in your advert title ‘Looking for’…
So I don’t want fb popping up all the time when I’m on my. Nowhere to separate the two. I have to have fb to have mp correct? Another hook. I’ll set stuff at curb for free! Sick of all things fb
Hi Aashish. Do you know if there’s a way to use an alias on FB Marketplace? Because what if I want to sell unwanted gifts from relatives? I can’t find a link to this topic. Please help! I don’t think creating a new account would solve this.
How do I renew my listing on Marketplace?
When I look at an item on marketplace then try to go back to where I was looking I have to go back to the very beginning and search through everything all over again to find where I left off. Why?
Under my profile in marketplace my new listings do not show, only old listings. Does anyone know how to make all of my listings show under my marketplace profile.?
I am selling on marketplace but most of the times when it is posted is said “sold” or Marked as Sold soon as it shows up on the site posted to. How do I get it to just show the 3 dots for message thx
No I dont want to share the comment
i am using fb market place on one device and it has been flooded with small ads from a market place shop. But they don’t appear on my other device. how do I get rid of them
What does Ppu mean on marketplace
Pending pickup by someone
WHAT’S THE POINT OF POSTING A COMMENT WHEN NO ONE EVER REPLIES??????
Marketplace won’t let me post a free item and I entered 0 as the price. And ‘free’ is a buyer category but not a seller category so I had to enter ‘miscellaneous’ as the category.
Is there a way to see my past listings on Marketplace?
Can no longer save items in Marketplace, keep getting “something seems to be wrong.”
I have items on fab and there are people interested and want to buy but when I click on there name to answer there questions the-screen On my tablet goes black and I can’t answer them
When I go on the market I’ve got a frame all the way round and it goes over the price so you can’t see it can I get rid of this frame
why has the number of views per item for sale on Marketplace been removed?
Suddenly, when I enter “selling” I don’t get a tally of views for my items that I’m selling on Marketplace. I’m quite sure people are seeing my listings but I have no way of knowing. Haved I inadvertently disabled this feature in some way?
On my android phone
When I am listing in Market place it only gives me a few group options (some of which are not even relevent to what I am selling) and I have many more groups that are not showing.
How do I change this so that I can list in the most groups that I belong to that are not coming up as an option?
QUESTION: I’ve deleted a Marketplace sale post. How long do I have to wait before I post the same item again? (I do not want to “renew”).
I used to be able to see how many people viewed my ads but now I can not??
I was wondering why that is no longer happening??
Same here, I’ve asked FB about this numerous times and of course, no response. Quite annoying when you don’t know how many views your item is getting. I’m going over to eBay and Gumtree.
no
I am having the same problem. Does anyone know how to correct this?
I used to be able to see how many people viewed my ads – now I can’t please advise
Hi Joanie,
Please would love to know… Did you get a response regarding no views showing on adds these days?
Marketplace is definitely better than ebay as you font get charged a monthly fee for the account and theres no extra fee for more items for sale. Also, it operates on an honor system which keeps buyers and sellers comparatively more accountable. Though the option of shipping is available, marketplace thrives more locally. Lately there have been too many advertisements and spammers crowding sale pages which is taking away from the social market experience.
I just changed my name on marketplace, why can’t I post items? How long does it take to get permission?
I recently purchased a rug from someone and it said smoke free home and good used condition. Couldn’t see before picking up, but have always trusted on this site. Animal feces and urine stained is not good used condition. I am trying to clean. I can’t resell because I would be embarrased! Any ideas? Should I contact the seller with my disappointment?
I’m getting a limit on market place.
Why am I getting a limit on my marketplace???
Do I need a smartphone or devise to get onto Facebook Marketplace? Can I use my lap top, and email account to buy and sell? Thanks …bob
Is there a vacation mode for facebook marketplace? If so, how. Thanks
Hi
Just wondering if you could help please, on my Marketplace I am not able to chat to the buyer or seller. It allows me to send “thumbs up”, but don’t allow me to write and then send, it comes up with the error “couldn’t send”.
Please help
We need an option to retrieve messages that were deleted on market place coz we can’t recontact the seller once messages have been deleted
when I look at the photos of objects for sale I see those 3 symbols to the left,, one is for contacting the seller, but what is the curved arrow for and that square between the two?
Ok,first off it’s great! Only issue is you can’t leave a review for future potential buyers, like warnings! I have since been in contact with a seller who just left me hanging after we made arrangements to view the item. Not only that but there’s no profile on Facebook of the individual. Is that possible? How can someone post on FB marketplace without a profile. I have rated this seller but that is all I’m allowed to do. FB only wants to hear about policy breakers pertaining to items sold. Very dangerous indeed
When you link your item on FB Marketplace to other pages on FB Marketplace and you mark your item as sold on FB marketplace do all the other locations list the item as sold?
Who are the people that check your sites when you sell. The told me to combine it all together but they are for different areas and now I dont get anyone looking. It was better when I did it for single listings
On FB Marketplace the margins are off and I can’t see all of the info. How do I fix this?
All nice descriptions but the problem is the system does not work. The most important feature of a marketplace is the sort function. When you enter it it will show you very old listings and scrolling does not work. Then you select sort but it does not work. In my case I looked for laptops – hundreds of very old listings. sort by date newest and they all go away with nothing found.
It’s useless, my listings are continually removed by Facebook claiming they breach their policies, and I am banned from marketplace for attempting to sell a tinplate vw van ornament, and appeals fall on deaf ears, and won’t tell you what rule it breaks. I’ve even tried posting items that other people are already selling with no luck.
Article was very helpful. However I desperately want to delete Marketplace from my Facebook feed.
I was selling items on here and all of a sudden my messages were being grouped together coming under Facebook Marketplace message and has black question mark on everything and I would like to know why? Please help. They no longer show individually
I posted some item on market place and never sold it but for some reason it’s mark sold WHY
I purchased something from marketplace they said if u don’t like it or if it has some defect then it will get replace n u will be refunded but the seller stopped responding when I told him about the inappropriate item I got.plss take some action regarding this as soon as possible I m in great bad condition.
Why is stuff advertised as free or £1 when it clearly is not free or £1
I paid for something on FACEBOOK marketplace and was scammed. It meets the definition of a covered transaction and should be protected. FB said since I willingly gave the money to the guy it’s my problem. I paid through marketplace and the guy won’t give me my Goods and stopped Responding. FB has not honored its protection.
I noted in a recent communication with a seller on Marketplace that they receive my email address from Facebook. Is this new?
I would like to know how i advertise that i am looking for a car part for my vintage car. So far i have tried and failed. Facebook sends a message saying something is wrong with my listing. Please someone tell me how to get this right.
I posted some item in marketplace. Can not find it. Would like to take down the adds
I am trying to advertise a garage sale go so far and won’t go any farther
I posted an item for sale and market place asked me where I wanted to share it. Now I can’t remember where I shared it, so I can not see if anyone responded. Where can I find out all the different marketplaces the post went to??
facebook hide my phone number in my marketplace listing
I would love to know if a buyer knows you’ve reported them. I’m tired of all the asking if something is available….respond right away, and then nothing at all. SOME see my response, but they don’t respond back or acknowledge. Others never look at my response. 🙁 It’s a huge time waster! Then there’s buyers that schedule to pick up at the meeting place a couple days in advance, then the morning of I message to confirm we’re still meeting, and they don’t respond, OR they see my ?, but never acknowledge. SO RUDE!
Is there a way to go back and find old ad you had on marketplace?
Why is there a grey frame around all the posts. I cant see some of the valuable info such as price of the item?
I have been removed access from marketplace because I advertised for sale some trainers for my son, one of the pairs were adidas trainers which it said on the trainer so I wasn’t lying but I was told I was breaking the commerce policies……HOW as I can see that other people are doing exactly the same and do not appear to have been blocked !!!!!!!????????
Hi Marketplace. I just want to know why I am restricted to reply on the inquiries I have on marketplace. What do I need to do. I have lots of inquiries but I cannot reply to them.
I am unable to publish my item on market place I don’t know why… An error occurred unable to piblish
Why does Marketplace show other Groups you are members of under “Things in Common”?
I don’t really want this information showing when I post items for sale and potential buyers view the advert. How can this be removed?
Thanks
I can’t save ads on Marketplace. Have been able to for years and this happened a few days ago. Thanks,
When I get on FB marketplace click on a picture of item I’m interested in the picture comes up blank. This has just happened recently. In the past it was working fine
You have no information about deleting a page/in a category.
I made a page, placed it under the art section. Now I cannot remove it.
How to delete it would be nice!!!
My marketplace isn’t working in all the adverts it has a icon in the corner of every advert. It will not let me go into anything it ices up.
Have a gray boarding marketplace page cutting everything off do you know how to get rid of it
Last week I was able to open marketplace itens to contact sellers. This week, nothing opens beyond the initial pictures of things for sale. I want to know why. Have I been banned somehow? & if so, why? Or is there a way to reset something. I’ve had to use fb mp to purchase things as we have recently fallen on harder times with a family tragedy. I don’t need to be punished for that. A death in the family is hard enough.
There needs to be a way to filter out new, store items from marketplace search results. Too difficult to find local items
How is it possible to search Market place in other countries I visit often? Cannot figure it out. The search always comes up with my location only??? Thanks
Like all other articles I’m looking at there is no description of all the little icons at bottom of page
How do i change my profile from commerce to personal?
Why am I getting Marketplace posts on my timeline from all over the world instead of just my local ones. I can go to Marketplace and see the posts but on my timelines many aren’t local but from Asia… what happen ?
Are there any limits to the number of items you can sell on marketplace?
How do I put my FB Marketplace account on vacation hold?
How do I delete a conversation on Facebook marketplace
Like Your Site. How can I get rid of the “Boost Listing” when I go to sell something in FB Marketplace. It is highlighted and seemingly no option to say NO. Also, would like to know your opinion of Boosted Listings. Thks
Sales posts used to open with the relative item in the relative group but now without me doing anything, a sales post is taking me straight into marketplace mixed in with everything else. Can I change back ? please.
why am I getting videos on my marketplace. Can’t get beyond it!
Why the number of messages from Facebook marketplace have dropped suddenly for the past few days. This started ever since boost listing has started in Facebook marketplace. Without boosting I was getting good number of people’s response.Facebook is doing this intentionally to make money.
I got kicked off marketplace for listing a pair of leggings and a pair of sneakers. No one responds to appeals – my appeal has been “pending” for 15 days (says max 7 days to review). While appeal was pending (cannot be edited in pending mode) they removed me completely. This seems to be getting more common so if fb want marketplace to succeed they need to review their algorithms!!
Why can’t I post on marketplace it keeps coming up error occurred
no where can i find how to select private fir marketplace ratings
I’ve just joined Facebook and really wanted to access marketplace, does anyone know the amount of waiting time?
Why I am not seeing pics when I click on a item on the market Place?
The past week I get a error page when clicking on item in marketplace any help
I ordered and paid for perfume trough Marketplace on 14th March 2019. To date (25/4/19) I have not received the perfume or a refund . The seller – Dale Deeming – is a complete fraud!!!! Can you get my money back for me ?
How can I keep my items posted on Facebook marketplace for sale from being seen on my Facebook timeline?
I had an item for sale and it was ppu, several people were contacting me enquiring so I wanted to let people know that it was sold ppu. I clicked on the sold button and then all the contacts were deleted! Now I have no contact info for the person who is buying it! Then I have no idea who was next in line in case this lady is a no show. Is there anyway to get those contacts back?
Why did Facebook add a link to lower the price I posted. How do I get rid of it.
How do I contact someone to find out what the problem was with the stuff I was posting and why exactly I got kicked off removed from Marketplace cuz I see absolutely no reason for it.
Anyone have a valid phone number to call that’s not the 650 one ? Thx
I have the same issue, I posted the sale of an Iris (flower) and it was flagged for been inappropriate, a flower?? how can I contact anybody to be able to solve my problem
I’ve had the same problems with selling on Marketplace. They will review your ad if they see key words like any animal, vintage, authentic..etc. They are still reviewing my ad because I have Victoria secret jeans and Adidas shoes. Crazy! They need a decoder on what key words to avoid!
Trying to sell a handbag and u blocked the post due to not following policy! You have since blocked me from using marketplace!! For selling a handbag!!!!! I need someone to contact me!
My husband has been banned from using market place and doesn’t know why he did not do anything wrong , how can he be allowed to return ?
Thanks
My husband has been banned from using market place and doesn’t know why he did not do anything wrong , how can he be allowed to return to market place?
Thanks
Sharon
On behalf of stevie Carrigan
Same as, been selling for a while mostly my kids clothes no fakes nothing, then kept getting listing under review now I’ve been removed saying my listings go against the commerce policy absolute joke I’m fuming 😡
Same here. Have been buying and selling with no problem. All of a sudden for no valid reason my items are under review and I’m removed from Marketplace for no reason. I can’t even buy now. WTF?
Of course, this article was wrong even when it was written. You can remove anything from Facebook, including this obnoxious Marketplace spam boxes, just by using “Social Fixer”.
I sell and buy, but for some reason market place put my items in review and nobody can see them, all my items are originals .
Then I can see hundres of fake watches and purses and market place let them post. Its this place supposed to be 4 fake items or what? I dont get it.
Why a limit on a 5-time renewal? I have plenty of things still for sale -why must I have to re-create each ad again?
Can I undo a good review for a buyer? She burned me
Can I undo a good review for a buyer? She burned me
Hi, do you know if I can still using marketplace; but disconnect for a while my Facebook account?
Thanks
Can you post an “in search of” listing on Marketplace?
How can I see who views my items
Can I post a product on the marketplace using my Facebook Page (not the main account)?
Account is constantly under review with no clarification on how to fix it. I successfully both sold and purchased things the past weeks and all of a sudden it’s closed. I can’t even sell within the groups I have posted in before so it’s seems to be universal. It’s very frustrating. It would be helpful if Facebook marketplace identified the exact item and the exact issue associated with it. When you have multiple listings then automatically get shut down it’s ridiculous. Of course there is always Craigslist’s which you have to be way more cautious with as far as meeting people but it never fails, you can post anything in there within reason! I just don’t know how to fix this constant glitch.
Account is constantly under review with no clarification on how to fix them. I successfully both sold and purchased things the past weeks and all of a sudden it’s closed. I can’t even sell within the groups I have posted in before so it’s seems to be universal. It’s very frustrating. It would be helpful if Facebook marketplace identified the exact item and the exact issue associated with it. When you have multiple listings then automatically get shut down it’s ridiculous. Of course there is always Craigslist’s which you have to be way more cautious with as far as meeting people but it never fails, you can post anything in there within reason! I just don’t know how to fix this constant glitch.
Don’t like Market place as lists goods I put on other selling sites automatically and have had some weird people harassing me which does not happen on the other sites wish it could be deleted. Makes me wary of using other selling sites on facebook
I have Facebook Marketplace, but when I click on an item I’m interested in, nothing comes up, what’s happening?
I have Facebook Marketplace but can’t go to the page to leave a message
I’m having a problem with Marketplace- Apartments for Rent. When I click on the picture, it shows me a blank page. Why?
I’m unable to view my sale posts. I’m unable to reply to sales via messenger. Can you please fix urgently
Hi I can’t buy or view anything on marketplace it was fine until a couple of weeks ago but now when I click on an item I just see a blank page with the item discription at the top. I am missing out on loads of things I would like. Any idea how to fix it. I am on an apple iPad thanks
I have the same problem.
Why can’t I open the picture on the marketplace ads….it will come up but when I go to click on the item for sale to get info , it won’t open. Is it in my settings?
I’m having the same problem. Did u ever get it figured out?
Marketplace facebook the format sucks you can’t look for just what you need for example if you search a “ford f150 4×4” you get cars, trucks, washers, dryers exc. what good is the search. its terrible 1 star
When I click on a Marketplace Photo it does not come up, Why ??? It used to.
Why can I access some market place post details (seller info). and some I can’t?
When I get on fab marketplace, go to categories, click vehicles, see a vehicle click it the next page comes up empty. All the other categories work right, how do I fix this?
Their should be a place to get a hold of administration to see why a post was being held up or what’s wrong with it.thats how it goes with no communication between marketplace and seller.
My item ( homemade bar cart)is under review and I cannot click on items for sale. What’s going on?
I spend hours looking at items for sale on the Marketplace. Now all of the sudden when I click on an items picture, it opens a new page but there is nothing to see. The pictures aren’t opening..how do I fix this issue please? Ty
why do I get all locations when I have filtered for within 50 miles of my home?
How can someone reply or ask questions about my MARKET PLACE TRUCK ad when there is only “share” when you hover over picture (other people also have message,save and share) and when you open ad! No DETAILS button, NO message, No “make and offer” Nothing???
If we get this corrected will it only go to message or can I have it come to the email requested for this?
51 people have looked at it and I can even respond to myself?
Really would appreciate help ASAP.
Thanks!
I keep getting notices on marketplace. When I got there I can’t find the reason I received a notice or alert. What am I missing?
I have certain brands listed on my recent searches that I check throughout the day. Starting while ago when I pressed a certain shoe brand, all brands of shoes cane up except the brand from my recent search. On top of that, the location is not my location. Can anyone tell me what I need to do to correct this? Thanks
I can’t see the information of the items listed anymore? I had a look in the settings but couldn’t find anything.
Not sure I love the idea of anyone on Marketplace being able to access my FB profile. Is there any way of turning that option ‘off’? thanks
Hello Joanne
Unfortunately, there isn’t such option at the moment.
I just feel annoyed on how inaccurate the result every time I search. I hope facebook can also have likes and dislike so the seller will also know how bad is their post. Like too few details, so there will be interactions between the seller and buyer, so seller will also improve the way they sell the product. We often use facebook in my country and it’s a big wow to us that facebook open a marketplace, hope for some improvements.
Yes, I understand your frustration regarding the search function as it’s very glitchy. For instance, I get varied results searching “Axial SCX10” (for example) versus searching “Axial” and “SCX10” separately. Therefore I’ve improved my search tricks/tactics to enable more bounty found for me. Haha
FB’s Messenger App has a ‘seller’s rating’ which I don’t understand how that works because there’s not even a seller’s profile when I use Marketplace on there. (In fact, as of the last Messenger App update, I cannot access the actual Marketplace because it’s not accessible through Messenger unlike previously or at least I cannot figure out how… other than using my phone’s browser open with Marketplace which thankfully I never close.)
Ratings will always be humanly flawed regardless because of malicious use or clashing egos perhaps. Also, how can someone fully judge a seller or buyer based on, for example, 2 negatives out of 20 positives where they received negative rating from grouchy or jealous people? A slippery slope indeed. However, in your case, many sellers do need to be educated about creating a basic ad because so many sellers are too lazy I suppose. I can relate because I find it annoying and personally insulting that “I” have to ask for simple, but yet very important details which the seller didn’t bother with.
I’m not sure how far Marketplace improvements will ever go because none of my posted issues have been ever dealt with on FB, but I find that the same goes for all these types of online sites to be fair. Ad revenue is top priority and nothing more – which is not fair because that revenue partially comes from us and there would be no site if it wasn’t from all of us frequenting the site. I currently find Kijiji and Letgo to be the most poorly managed sites with all the perpetually annoying spam (duplicates, triplicates and even quadruple copies of ads) along with a contrived and apparently useless flagging system. Sadly, FB isn’t far behind them as I’ve found.
How can I report this bastard Mani Rai on Facebook, took my money and didn’t post the item and blocked me , he is cheating lots of peoples …..
You are left to go forward to filing your complaint with the local authorities and through small claims court if it goes that far. Good luck relying on FB because it is a ‘he said, she said’ deal and they will not bother with it because it is between two people in public… however, if you wish to try your luck, go to your FB page and click on the “?” from the right side on the top blue bar, then from there, click “Report a problem.”
– Also remember that many self-professed people are actually not ‘truly’ religious at all asides from going to the church or mosque to pretend to others (and perhaps themselves) that they are good people. Salam.
I can’t comment or text on Facebook marketplace
how do i recover an item that i have paid for the owner is hesitating to deliver. can marketplace help me trace this person’s location.
When doing a search and I click on an item, after reviewing the item, I’m then taken back to the beginning of the listings –very frustrating to scroll through again to find where I left off. Also, where’s the button to see the most recent posts first?
Thanks
I share your aggravation. I find the ‘last ad clicked placemark’ loss apparent on many buy/sell sites and it’s very irritating indeed.
A trick is to open up an interesting ad using a new browser tab or window by right-clicking the mouse while in Firefox, then clicking “Open Link in New Window.” This method should be similar for most if not all browsers. I swear this saves me from lip-syncing a lot of profanity. When I’m done looking at the ad, I shut down that extra window and continue perusing the pile of ads in the primary window. I repeat the process for other ads I wish to open up without disturbing the main listings.
Lastly, as another of my major gripes with Marketplace (which I complained to them to no avail), ads are simply thrown into the mix without any sorting. I’d LOVE if they’d make an option to sort. Sadly there is no such button available for us.
A trick there is to ‘follow’ items you frequently search for – even if it’s broad term like “TV”, it will alert you to ‘new ads’ and mark them as such in the pile of ads thereafter, however this has repeatedly failed for some technicality as I’d be alerted to ‘new ads’ only to find none or find that the newer ads have been scattered around like usual. It’s better than nothing I suppose.
I right click on the item and open in separate window
I WAS USING MARKETPLACE TO BUY AND SELL~THEN I GOT BANNED FOR NO REASON ,AND WHEN THAT HAPPENS YOU CANT GET INTO YOU BUYING AND SELLING PRIVATE GROUPS EITHER ,,THEY SAID I WAS SELLING A LIVE ANIMAL ,WHICH WHAT I WAS SELLING WAS AND ANTIQUE FRAMED PICTURE FROM 197O,CLEARLY ITS SOME KIND OF ROBOT OR SOMEONE THAT CAN’T TELL THE DIFFERENCE ,,IT’S EVEN IN A FRAME AND IN ALL BLACK AND WHITE EXCEPT THE CARPET ITS LAYING N , I PUT APPEAL IN AND THEY BANNED ME THEY SAY FOR GOOD,LOL WISH I COULD POST THE IC ,,THEN LL WOULD SEE ,,
That’s disappointing. Did you even get this solved as in dispute their ruling to your ad? I’m sure we’re all interested how long you were or are currently banned for – if you didn’t manage to reverse their lifetime(?) ban ruling.
I’ll share my experience of trying to post an ad for some TV parts where it was refused and not allowed to be posted because ‘they’ claimed it went against their policies whereas there was absolutely nothing “illegal” regarding my ad. Haha. I disputed their claim, wanting to know where/what the issue was and was ignored, so the ad still sits there in limbo after a couple of months. I sold the parts on a competitor’s site instead. What choice did I have? Sort of ridiculous when people are alternately allowed to post ads for fighting knives and nicotine chew, right? Yep.
How do I make my forsale post to only post to groups
That I choose instead of automatically posting to Markstplace.
There are particular sights that I can sell certain things on
That the Market place keeps rejecting . This is driving me insane
Please someone… Help!!!
Probably can’t share to group as the group is closed? Why not just post it on the group page to begin with?
I don’t give a damn about what people have to sell or want to buy. If I want something, I know where to get it and don’t need lead around by the nose. I see these ‘suggestions’ as harrassment and should not be mandatory but an option. I belong to 4 military facebook groups and they are unit or theatre of operation oriented and accept NO outside postings. I wish facebook people could get that thru their thick skulls that all that spam is unwanted.
I want to know how to make a line through a price and then put the sale price beside it.
Why does marketplace hide the group the item is listed in? I prefer to see it in the actual group so I can see other comments, how many people are in line, etc.
Because they classed it private and you have to join to see comments.
I have been blocked from market place and would like to get back on. Have tried everything and do not know what the problem is I have not done anything wrong any help please it provided a bit of extra income that has now gone dry
I feel your frustration as the same thing has happened to me and no-one helps you, so totally unprofessional……
The same with me, removed now I have to wait 7 days and I did nothing illegal.
I am also getting the same comment. I posted my bike and it sez “Mark as Sold”.
I thought I made a mistake, so I deleted my item and re-start all over again. Then it was the same “Mark as Sold”. Help please!
You clicked on ‘Mark as Sold’.
What’s up with me not getting Marketplace for 2 months. It’s always says it’s under review. Turn it on for me please.
When I post an item it always comes up with the comment “Mark as Sold” If I post it as “available ” then the title reads ” sold ……”
I can’t seem to change this to read “Ask for details ” or something similar
. HELP
This sucks, if you are looking for a specific item ie: wheels for your car. You have to contact everyone selling wheels and ask what they fit, or just ignore this useless app
Every time I log on to Facebook and check the marketplace it sends me back to Seattle when I have clearly selected Fairbanks Alaska several times period and changed back but like I said every time I log back on it turns back to Seattle
I wonder if you solved this…
If not (or if someone else has this issue), perhaps renew FB’s cookies. I seem to recall similar happened to me when I was shopping in a neighboring city and my location was seemingly stuck there. What I seemingly remember is that I logged out of FB, flushed the brower’s cookies, then re-logged into FB and it corrected itself.
You know how I can block people from seeing my name when I post something on Facebook Marketplace? I don’t mind if they see my first name but how do I block my last name?
Your assistance with this is greatly appreciated.
Cheers Heather
No, you cannot as your post is undeniably tied to your account anyways. That’s the whole point of anti-anonymity within the Marketplace, silly. Stick to Kijiji if you’re looking for privacy. ;-P
Can you separate Facebook from marketplace? When you create a marketplace post does it automatically go to all your friends in your Facebook account?
Just ridiculous that I had Marketplace blocked for unknown reasons. I only sell clothing and shoes. I have for 2 years and then all of a sudden blocked.. Just disheartening..I only post like 3 times a week. Any ideas?
Market place sucks! 3 times they denied me from selling a challenge coin, yet many other people are selling thiers. I ask them what the reason is in an appeal and they keep saying DENIED. It is not real money, so it is not a restricted item!
I was in confusion about the Facebook Marketplace. But, now everything is clear by reading this article. Thanks, Aashish!
I’m using FB marketplace, It is amazing. 🙂
I been blocked out of marketplace and have tried to get back on numerous times and different ways….I read many others have been blocked and not able to get back on…I’ll stay with ebay as Marketplace is a BS for me!
Yes same here.. Blocked out for unknown reasons.. Just crazy..I post only clothing and shoes like only 3 posts a week and got blocked.. Why why?
Tried to buy a truck through Facebook Marketplace, but want to get some answers first so i called a number to Facebook marketplace customer service and after talking to Allen Walker [if real name] i place the order and paid by gift cards as told to do. I did’t receive the truck, so i called Allen and he stated the seller decided not to sell the truck , so i said i wanted a refund back. He stated that the only way was to sent more money so he could add it to the cards and then i could get my refund. i sent the money and when i checked for my refund, there was not any money on the cards. So i called him again and he stated he made a mistake, so again he told me to send more money. I know mistakes can happen so i sent it. It has gotten up to $10200.00 and he kept asking on more money and i said no more money. He got upset and said i was going to lose my money and DO NOT CONTACT HIM AGAIN. I told him i was recording conversations before and made notes and still have the cards. I also him i was sending it to Facebook Legal Department and other legal places. This has been going on since August 2017 and as of 2/28/2018.
I saw anther phone number 800-368-6135 and talked to them about what happened and they said they could get my money back if i would send them $1000.00. I guessing they are scammers also.
when does my post expire?
I want to put my stuff on market place but want it only to be local. How can I keep other than locals from seeing my stuff?
Sorry, but that cannot be done even though your city is ‘officially’ where your ad is actually posted to as FB allows shoppers to do extended range shopping or even choose different origin cities to shop in.
The logistics behind FB doing this is if someone lives out of the designated city and doesn’t mind traveling for something. Bear in mind that people sometimes travel between cities and thus are able to plan out online shopping trips. I admit this is handy for myself as I’ve traveled to the next city hours away for purchases in the past.
Include in your ad that you only do “local and in person transactions” if you feel inclined to do so.
How come for some people, me included, the marketplace icon doesnt appear on my phone app or on desktop. both phone and computer are up to date. language and region is set for english and united states. have tried uninstalling and reinstalling, clearing memory cache… apparently im not alone that it happens to people. I have even “liked” and joined the facebook pages and marketplace groups….
It could be a good thing BUT it seems the page is not monitored at all.Im a cash buyer and have messaged people on a lot of items within 20 miles…………..but I never get a reply and the item is still for sale.Or its posted for weeks and your told it sold weeks ago.People aren’t removing sold items,as well as bumping unsold items up everyday as if they just posted it.And you have no idea how long an item has been posted if its over a week.I gave up.
I agree that’s frustrating. I don’t understand why it doesn’t list the exact date the item was listed. When it says over a week it could be 8 days or a year. 75 percent of the time they don’t have it anymore, changed their mind, or moved.
There are lots of issues which FB don’t care about. Most vexing, as you know, is the lack of most recent ads (you have to employ the ‘Follow’ option and that’s no guarantee the most recent ads are marked as such because it’s a higher rate of not lately.
The other gripe is the spam – convoluted reporting system that is apparently ignored, so you’re best to waste that time ‘ignoring/hiding’ posts than reporting them, I guarantee it.
There is a “Free” item category, but FB doesn’t care about anyone marking their cost ads for Free (attention trolling). On the flip side, FB doesn’t give the option for ‘Contact for Pricing’, etc… just a spot for one price and/or mark the ad as Free. A lot of people are smart enough to mark ads as: “12345” for multi-items with individual pricing on the pics or description.
As much as FB wishes to brag that their Marketplace is the best online site, nope… I’ve had worse luck with d-head sellers/buyers on there than, say, Kijiji or the like.
Is there a way to put a period in the price. Like I’m selling pecans for 2.50 per pound but haven’t found a way to put the period so it looks like 250
Put ‘12345’ and then explain in the description
I don’t even have the option FOR marketplace and I would really like it. It gives me an error message saying I’m not approved to be in this audience.
How to remove error message about message deemed abusive and disallowed. How to remove this. Help please
Oh now i got that it was market place.
HOW DO I GET THIS ANNOYING “SERVICE” OFF MY FACEBOOK. I AM NOT THE LEAST BIT INTERESTED IN THIS AND RESENT IT BEING FORCED ON MY FACEBOOK PAGE.
MESSAGE NOT SENT
THE ACTION ATTEMPTED HAS BEEN DEEMED ABUSIVE OR OTHERWISE DISALLOWED.
PLEASE ADVISE…. thank you so much
I’m receiving a pop up error message every time I inquiry about items in marketplace…
MESSAGE NOT SENT
The action attempted has been deemed abusive or otherwise disallowed.
I have no idea how to remove it or why it is appearing…..
please help me… thank you
Hi Anna, Facebook marketplace doesn’t come with a comment section yet. You need to contact the seller/buyer directly.
can anyone tell me where to find the comment section on facebook marketplace?? TIA
where is the comment section on facebook market place.?????I need help and cant talk to anyone
i was wondering too
So how do I opt out of the Marketplace? I only want to sell in and to my local neighborhood. What if I received a gift and I want to sell it? I certainly don’t want my friend to see that I am selling it. The sales groups are private or public for a reason – the Marketplace removes that and anyone can type in your name and see what you are selling. How do I opt out?
I don’t have Facebook market place how do I get it
Do you meet the requirements mentioned?
Sorry, this content isn’t available right now
The link you followed may have expired, or the page may only be visible to an audience you’re not in.
This message appears when I try to access the marketplace.
Can you help?
It’s probable that you’re a ‘newb’ to Facebook and have a newish account? This is how FB shakes down Marketplace spammers who rotate multiple accounts which are sometimes temporarily banned, and basically ‘unknown’ people from entering the Marketplace community.
I don’t have a time frame to offer nor any advice how to boost quicker access to the Marketplace. I am currently trying to get a friend onto FB and wish to monitor how long until the Marketplace is available to her whether it solely depends on time, activity or friends.
Having said the above, I have indeed noticed numerous complaints lodged to FB regarding problems with accessing the Marketplace, so I can’t rule out technical issues or perhaps a banning situation. I personally never had a problem with accessing the Marketplace, but also can’t recall when Marketplace became available to me in the beginning.
You’re always welcome to contact FB regarding your query as it could indeed be a glitch or more realistically that you were banned for not abiding by their posting rules. Simply log into your account and click on the “?” on the right side of the top blue bar, then “! Report a problem” and fill out your query in “Something Isn’t Working.” I believe FB should let you know what the issue is regardless.
It’s been about a month before a new account is gifted with Marketplace. Likely providing you’re active and don’t have multiple accounts.
It’s doing it to me now about a week ,it’s May 12th 2019 did you get yours fixed
For the past week when I click on an item for sale the photo of the item disappears and I can only see the description and no other photos. Very annoying! The only thing I had done was upload Google Chrome, so I deleted it…didn’t fix the problem. If you find out please let me know and I will do likewise!
Facebook marketplace keeps telling me to update my number my number has never changed what do I do?